Arogga Limited
Join Arogga Limited as an A Grade Pharmacist in Customer Care!
Dhaka
Deadline: 2025-08-31
10 Positions
Job Overview
Company: Arogga Limited
Location: Dhaka
Type: PartTime
Salary: Negotiable
Posted: 2025-08-06
Experience: 2 Years
Education Requirements
Bachelor of Pharmacy (B.Pharm) or Master of Pharmacy (M.Pharm)
Job Responsibilities
- Provide customer support via phone calls and respond to queries across all social media platforms.
- Understand customer issues and deliver effective, timely resolutions.
- Build and maintain strong relationships with customers through professional communication and consistent follow-ups.
- Offer accurate information about Arogga’s products and services to potential and existing customers.
- Read and interpret a doctor’s handwriting to understand prescriptions accurately.
- Possess a solid understanding of the generics and brand names of medicines.
- Demonstrate teamwork skills and contribute to a positive, collaborative environment.
Required Skills
- Customer Service
- Customer Support through Phone
- Effective communication skills
- Prescription Reading Skill
- Problem Solving Ability
- Sales target
- Telecommunication Service
Benefits & Compensation
- Performance bonus
- Festival Bonus: 2
Job Description
Are you a skilled pharmacist looking to make a difference in the healthcare landscape of Bangladesh? Arogga Limited, a pioneering app in the realm of prescription and healthcare services, is seeking talented A Grade Pharmacists to join our dynamic Customer Care Department. As a part of the Customer Care team, you will be at the forefront of our customer interactions, helping to ensure that our clients receive the best possible service. Below are the specifics of this exciting opportunity: Job Responsibilities Provide exceptional customer support via phone and respond to inquiries across all social media platforms. Analyze and resolve customer issues effectively and in a timely manner. Build and maintain strong relationships with our customers through professional communication and consistent follow-ups. Offer accurate information about Arogga’s products and services to both potential and existing customers. Read and interpret prescriptions accurately, benefiting our customers with correct medicine supply. Maintain a strong knowledge of generics and brand names of medicines. Contribute positively to a collaborative team environment. Prerequisites Education: A Bachelor’s (B.Pharm) or Master’s (M.Pharm) degree in Pharmacy is required. Experience: We are looking for candidates with 1-2 years of experience in relevant fields such as BPO, telesales, or customer service. Skills: Required skills include customer service, effective communication, problem-solving abilities, and experience with prescription reading. Your age should be between 23 to 28 years. Working Conditions This is a Part Time job based in Dhaka, specifically at Mirpur 10. Successful candidates will work from our office and may be required to perform some additional duties as necessary. Benefits Performance bonus based on service quality. Festival bonus of 2 times a year. Flexible working hours to maintain work-life balance. This job posting is an opportunity to be part of a progressive company that is reshaping the healthcare services in Bangladesh. Interested candidates are encouraged to apply through our online platform. Application Details: You must have valid registration with the Bangladesh Pharmacy Council (PCB) to apply for this position.