Blue Pineapple Technology Ltd.
Asst. Executive - International Call Centre/ Customer Service Representative (Roster Basis Duty)
Dhaka
Deadline: 2025-09-19
3 Positions
Job Overview
Company: Blue Pineapple Technology Ltd.
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-20
Experience: 1 Years
Education Requirements
Graduation/Post graduation degree in any discipline from any reputed public or private university.
Job Responsibilities
- Manage large amounts of inbound and outbound international calls promptly.
- Follow communication 'scripts' when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Willing to work on roster basis.
Required Skills
- Excellent communication skill
- Flexibility and Adaptability
- Multi-tasking ability
- Prioritising work
- Situation based decision making
- Time Management
Benefits & Compensation
- Provident fund
- Weekly 2 holidays
- Insurance
- Gratuity
- Overtime allowance
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Join Blue Pineapple Technology Ltd. as an Assistant Executive in our International Call Centre!Are you ready to take on an exciting challenge in a fast-paced environment? We are looking for a dedicated Customer Service Representative who is willing to work on a roster basis duty. Your primary responsibility will be to manage both inbound and outbound international calls. As part of our team, you will have the opportunity to build sustainable relationships and provide top-notch service to our valued customers. Responsibilities:Manage large amounts of inbound and outbound international calls promptly.Follow communication “scripts” when handling different topics.Identify customers’ needs, clarify information, research every issue and provide solutions.Build sustainable relationships and engage customers by taking the extra mile.Willing to work on roster basis.What We Are Looking For:The ideal candidate will have:Education: Graduation/Post graduation degree in any discipline from a reputed public or private university with a CGPA of 3.50 or above preferable.Experience: 1-2 years in a customer support role, especially in BPO/Data Entry Firm or Call Center.Skills: Excellent communication skill, flexibility and adaptability, multitasking ability, and strong time management skills.Additionally, we are looking for someone who:Can make instant decisions.Has familiarity with CRM systems and practices.Is customer-focused and adaptable to different personality types.Can manage time effectively while multitasking.Benefits:Provident fundWeekly 2 holidaysInsuranceGratuityOvertime allowanceYearly salary reviews2 Festival BonusesIf you are looking for a rewarding job in a dynamic environment and have a passion for customer service, then we want to hear from you! Please submit your application and join us in making a difference!How to Apply:Send your CV to the email HRD@BluePineappleTechnology.com.