Lead Our Team as Branch Manager at London Gents Parlour

Education Requirements

Job Responsibilities

• Oversee day-to-day operations of the branch, ensuring smooth and efficient functioning.
• Maintain inventory levels, manage supplies, and ensure equipment is well maintained.
• Implement and uphold company policies, procedures, and quality standards.
• Train, mentor, and manage staff, including beauty therapists, aestheticians, receptionists, and support personnel.
• Foster a positive, collaborative, and high-performance work environment.
• Conduct regular performance reviews and provide constructive feedback.
• Develop and execute strategies to achieve sales targets and increase profitability.
• Analyze market trends and competitor activities to identify growth opportunities.
• Ensure all clients receive outstanding service and a personalized experience.
• Address and resolve customer complaints or issues promptly and professionally.
• Gather client feedback to improve services and satisfaction continuously.
• Manage the branch’s budget, monitor expenses, and optimize cost-efficiency.
• Prepare and analyze financial reports, including revenue, expenses, and profitability.
• Ensure accurate billing, cash handling, and financial reconciliation.
• Collaborate with the marketing team to promote the branch through local events, social media, and partnerships.
• Build and maintain relationships with local businesses and communities to enhance brand visibility.
• Ensure compliance with health, safety, and hygiene regulations.
• Maintain records and licenses as required by industry standards and local laws.

Required Skills

• Beauty Parlour Management
• Hotel Management

Job Description