Daily Seba Foundation
Friendly Call Center Agent — Join Daily Seba Foundation's Customer Care Team in Savar
Savar, Dhaka
Deadline: 2025-12-09
6 Positions
Job Overview
Company: Daily Seba Foundation
Location: Savar, Dhaka
Type: FullTime
Salary: Tk. 9000 - 14000 (Monthly)
Posted: 2025-11-29
Experience: 1 Years
Education Requirements
HSC or Bachelor/Honours
Job Responsibilities
- Receive inbound customer calls and provide clear, accurate information
- Assist customers with inquiries about company services, products and activities
- Handle customer complaints and follow up to ensure resolution
- Prepare daily call reports and submit to team leader
- Follow call scripts and maintain professional communication
- Work politely with patience and team-oriented attitude
Required Skills
- Call Center
- Call Support
- Computer Office Management
- Customer Care
- Customer Relations
- Motivation skills
- Product Promotion
- Google Sheets
- Excel
- Internet literacy
Benefits & Compensation
- T/A
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Daily Seba Foundation invites enthusiastic and customer-focused individuals to apply for the Call Center Agent position. This job opportunity is published in our latest circular for applicants across bangladesh who are seeking a reliable company with a strong social service mission. If you enjoy talking to customers, solving problems, and working in a team, this role allows you to contribute meaningfully while developing your communication and computer skills. About the company and the role: Daily Seba Foundation is a social service company committed to providing high-quality services and support to its beneficiaries. As a Call Center Agent you will represent the company in every phone interaction and act as the primary point of contact for customers and stakeholders. This circular aims to hire motivated candidates who are patient, polite, and have good command of spoken communication. Key responsibilities (what you will do): Receive inbound customer calls and provide clear, accurate information about company services and products. Assist customers with inquiries related to the organization’s services, products and ongoing initiatives. Handle customer complaints and follow up to ensure timely and satisfactory resolution. Prepare and submit daily call reports to the team leader and update logs as required. Follow call scripts and standard operating procedures to ensure consistent, professional communication. Maintain politeness, patience, and professional demeanour in all customer interactions. Required qualifications and skills (what we expect): Education: HSC or Bachelor/Honours (as specified in the job circular). Experience: Typically 1 to 3 years in customer service, call center environments, direct selling/marketing or public relations-related business areas. Strong phone communication skills with clear and polished pronunciation. Proficiency in basic computer operation, comfortable using the internet, Google Sheets and Excel. Customer handling and problem solving skills with the ability to work under pressure. Motivation skills and basic knowledge of product promotion are pluses. Additional information and workplace conditions: Workplace: Office-based (Work at office) — the role requires attendance at the Savar office. Job nature: Full Time. Age requirement: 20 to 30 years. Gender: Both male and female candidates may apply. What the company offers (benefits): Transport allowance (T/A). Salary review annually. Festival bonuses (2 festivals per year). How to apply: Interested candidates should carefully read the job circular and apply following the company’s application instructions. The job listing indicates online application availability; please ensure your resume and contact details are accurate. If you are searching for a job in Bangladesh with a reputable company in the social service sector, this position is a good match. Important dates and closing information: This job was posted on Nov 29, 2025 and the application deadline is Dec 9, 2025. Please prepare all required documents and apply before the deadline. The company (Daily Seba Foundation) will shortlist candidates based on qualifications, experience, and communication skills. Final remarks: This job posting is part of the employer-provided announcements and candidates are advised to verify details directly with the company if necessary. If you are ready to build a career in customer service, improve your communication skills and work in a collaborative environment, do not hesitate to apply. Make sure you submit your application before the listed validThrough date.