Biddabari
Join Biddabari as a Call Center Executive – Be the Voice of Student Support!
Dhaka
Deadline: 2025-09-05
20 Positions
Job Overview
Company: Biddabari
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-01
Experience: 1 Years
Education Requirements
Job Responsibilities
- Handle inbound and outbound calls from students with professionalism and empathy.
- Provide accurate and updated information regarding courses, exam circulars, and platform services.
- Assist students with course enrollment, payment support, complaints, and follow-up queries in a timely manner.
- Ensure high-quality student service standards and work towards maximum student satisfaction.
- Actively support course campaigns, promotions, and enrollment confirmations.
- Maintain proper call logs, student records, and daily activity reports for the team leader/manager.
Required Skills
- Experience in a call center or customer service setting.
- Proficiency in using basic computer software applications.
Benefits & Compensation
- Competitive salary (Negotiable).
- Opportunity to work with a passionate team.
- Career growth within the fastest-growing company in the education sector.
- Skills development through internal training programs.
Job Description
Biddabari, the leading online government job preparation platform in Bangladesh, is on the lookout for enthusiastic and dedicated Call Center Executives to join our dynamic Student Support Team. This is an exciting opportunity to be part of a full-time, office-based role located at our Nilkhet, Dhaka office. Since the demand for remote education is rising in Bangladesh, now is the perfect time to apply!Handle inbound and outbound calls from students with professionalism and empathy.Provide accurate and updated information regarding courses, exam circulars, and platform services.Assist students with course enrollment, payment support, complaints, and follow-up queries in a timely manner.Strive to ensure high-quality student service standards and work towards maximum satisfaction.Actively support course campaigns, promotions, and enrollment confirmations.Maintain proper call logs, student records, and daily activity reports for the team leader/manager.What We’re Looking For:We are seeking individuals who are:Friendly and competent in communication.Skilled in managing student inquiries effectively.Ability to work under pressure and handle multiple tasks.Required Skills:Experience in a call center or customer service setting.Proficiency in using basic computer software applications.Employment Benefits:Competitive salary (Negotiable).Opportunity to work with a passionate team.Career growth within the fastest-growing company in the education sector.Skills development through internal training programs.Don’t miss this chance to be a part of Biddabari’s mission to empower students across Bangladesh! If you meet the criteria, we invite you to apply and join us in making a difference in students' lives. This is a fantastic opportunity to grow within a vibrant company. To apply, please send your application as soon as possible, and ensure to mention your job title in the email subject line.