Biddabari
Join Biddabari as a Call Center Executive (Customer Support) and Shape the Future of Edtech!
Dhaka
Deadline: 2025-09-17
20 Positions
Job Overview
Company: Biddabari
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-14
Experience: 1 Years
Education Requirements
HSC or Bachelor’s degree in any discipline
Job Responsibilities
- Handle inbound and outbound calls from students professionally and with empathy.
- Provide accurate information regarding courses, exam circulars, books, products, and platform services.
- Assist students with course enrollment, product purchases, payment support, complaints, and follow-up queries in a timely manner.
- Ensure high-quality student service standards and work towards maximum customer satisfaction.
- Actively support course campaigns, promotions, and enrollment confirmations.
- Maintain proper call logs, student records, and daily activity reports for the team leader/manager.
Benefits & Compensation
- Opportunity to be part of a fast-growing edtech startup.
- Work in a friendly and supportive environment.
- Competitive salary and performance-based incentives.
- Ongoing training and development opportunities.
Job Description
Are you ready to step into an exciting role with Biddabari, the leading online government job preparation platform in Bangladesh? We are on the lookout for enthusiastic and dedicated Call Center Executives to join our Student Support Team. This position is a full-time, office-based role, located at our vibrant Nilkhet, Dhaka office. Handle inbound and outbound calls from students professionally and with empathy. Provide accurate information regarding courses, exam circulars, books, products, and platform services. Assist students with course enrollment, product purchases, payment support, complaints, and follow-up queries in a timely manner. Ensure high-quality student service standards and work towards maximum customer satisfaction. Actively support course campaigns, promotions, and enrollment confirmations. Maintain proper call logs, student records, and daily activity reports for the team leader/manager. Job Requirements: Education: HSC or Bachelor’s degree in any discipline. Age: 20 to 30 years old. Experience: 1 to 4 years in fields such as Training Institutes, Coaching Centers, or Educational Technology (Edtech) startups. Gender: Male only. Benefits: Opportunity to be part of a fast-growing edtech startup. Work in a friendly and supportive environment. Competitive salary and performance-based incentives. Ongoing training and development opportunities. If you have a passion for education and customer service, we encourage you to apply now for the Call Center Executive position with Biddabari and contribute to the success of students across Bangladesh. Check the job circular for more details!