Biddabari
Join Our Dynamic Team as a Call Center Executive (Customer Support)
Dhaka
Deadline: 2025-09-20
20 Positions
Job Overview
Company: Biddabari
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2023-10-17
Experience: 0 Years
Education Requirements
Bachelor/Honors (Freshers are encouraged to apply)
Job Responsibilities
- Handle inbound and outbound customer calls in a professional manner
- Provide accurate information about products, services, and student admissions
- Process orders, complaints, and follow-up queries efficiently
- Support sales campaigns and confirm enrollments
- Collaborate with operations for smooth order fulfillment
- Maintain call records and submit reports
- Ensure high-quality customer service
Required Skills
- Call Center
- Customer Handling
- Outbound and Inbound Calls
Benefits & Compensation
- Friendly work environment
- Opportunity with a rapidly growing e-commerce brand
Job Description
At Biddabari, we are excited to announce an opportunity for 20 energetic and dedicated Call Center Executives to become part of our fast-growing e-commerce operations. This position is crucial for handling customer queries, managing student admissions, driving product sales, and providing essential support to our overall business operations. Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information about products, services, and student admission processes.Efficiently process customer and student orders, complaints, and follow-up queries.Support sales campaigns, promotions, and confirm customer/student enrollments.Collaborate with operations and logistics teams to ensure smooth order fulfillment.Maintain proper call records and submit daily reports to your team leader or manager.Ensure high-quality customer service standards and maintain customer satisfaction. Requirements:Minimum HSC/Graduate in any discipline (Freshers are encouraged to apply).Strong communication skills in Bangla (English will be a plus).Ability to work under pressure with a positive attitude.Previous call center or sales experience will be an added advantage.Must be flexible to work in Night Shifts. What We Offer:A friendly and supportive work environment.An opportunity to be part of a rapidly growing e-commerce brand.🕒 Shifts Available: Night Shift (11 PM- 7 AM).If you are enthusiastic, hardworking, and ready to grow with us, we’d love to hear from you!