Link Technologies
Exciting Opportunity for Call Center Executives at Link Technologies
Dhaka
Deadline: 2025-08-30
10 Positions
Job Overview
Company: Link Technologies
Location: Dhaka
Type: FullTime
Salary: Tk. 11000 - 12000 (Monthly)
Posted: 2025-08-12
Experience: 1 Years
Education Requirements
HSC or Bachelor’s degree from a recognized university
Job Responsibilities
- Answer customer inquiries via phone, email, and chat.
- Identify and resolve customer complaints.
- Provide technical assistance for internet connections and package queries.
- Collect and report customer feedback to relevant departments.
- Give detailed information regarding company products.
- Perform additional tasks as directed by supervisors.
Required Skills
- Communication skills in Bengali and English
- Computer proficiency, especially in MS Office
- Ability to work under pressure
- Teamwork mentality
- Quick decision-making skills
Benefits & Compensation
- Attractive salary (negotiable)
- Performance bonuses and festival allowances
- Skill enhancement opportunities through training
- Friendly work environment
Job Description
Link Technologies, one of the rapidly growing internet service providers in Bangladesh, is on the lookout for dedicated individuals to join our dynamic team as Call Center Executives. We are committed to delivering exceptional service to our clients, and to fulfill this promise, we invite applications from interested candidates.As a Call Center Executive, you will have the opportunity to work in a challenging yet rewarding environment. Below are the specifics of the position:Responsibilities:Answering customer inquiries and providing support via phone, email, and chat.Listening to customer complaints, identifying issues, and ensuring prompt resolution.Providing preliminary assistance for customers troubleshooting technical issues (e.g., internet connections, package-related queries).Collecting customer feedback and communicating it to relevant departments.Providing information to customers regarding company products and services.Performing other relevant tasks as per instructions from team leaders or supervisors.Job Nature: Full TimeLocation: Dhaka (Rayerbag)Work Hours: 9 hours a day, with shifts available both day and nightBenefits:Attractive salary (negotiable).Additional benefits according to company policy (e.g., performance bonuses, festival allowances).Opportunities for skill enhancement through training.A friendly work environment.Education Requirements:Minimum HSC or Bachelor's degree from a recognized university.Experience: 1 to 2 years in a customer service role, preferably in the telecommunication or ISP sector.Required Skills:Excellent communication skills in Bengali and English (both verbal and written).Proficiency in computer operations, especially in MS Office applications.Ability to work under pressure and demonstrate a customer-oriented mindset.Quick decision-making abilities for problem-solving.Teamwork abilities.Gender Preference: Only MaleApplication Deadline: 2025-08-30. We encourage interested candidates to send in their CVs (with photo) and cover letters to our office before the deadline. We also welcome hard copies submitted directly to our office at: House#261, Block#b, Meraj Nagar, Habib Nagar, Kadamtoli, Dhaka-1362. Contact: +880 1785-464157 (HR MANAGER).Join us at Link Technologies and embark on a rewarding career in customer service!