Jogan Enterprise
Join Our Dynamic Team as a Call Centre Operator at Jogan Enterprise
Dhaka
Deadline: 2025-09-19
2 Positions
Job Overview
Company: Jogan Enterprise
Location: Dhaka
Type: FullTime
Salary: Tk. 15,000 - 20,000 (Monthly)
Posted: 2025-09-09
Experience: 1 Years
Education Requirements
HSC or graduate from a recognized institution
Job Responsibilities
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information about products, services, orders, and delivery status.
- Resolve customer complaints effectively and ensure customer satisfaction.
- Record customer feedback and escalate issues to the relevant department.
- Maintain call logs and prepare daily/weekly reports.
- Support sales and marketing campaigns over the phone when required.
Required Skills
- Excellent communication skills in Bangla and English
- Basic computer skills (MS Office, Email, CRM software)
- Ability to work under pressure
- Customer relations
Benefits & Compensation
- Attractive salary (negotiable)
- Performance incentives
- Festival bonus
- Weekly holidays as per company policy
Job Description
Are you ready to embark on a new career journey? Jogan Enterprise is urgently seeking a motivated and customer-oriented individual to join us as a Call Centre Operator. This is not just another job; it's an opportunity to grow your skills and be part of a thriving team that is dedicated to providing top-notch service to our valued customers. About Us Jogan Enterprise is a fast-growing online-based FMCG (Fast-Moving Consumer Goods) company, committed to making everyday essentials easily accessible for modern consumers. Our focus on quality, convenience, and affordability allows customers to purchase household goods with ease and reliability. Job Responsibilities Handle inbound and outbound customer calls in a professional manner. Provide accurate information regarding our products, services, orders, and delivery status. Resolve customer complaints effectively and ensure customer satisfaction. Record customer feedback and escalate issues to the relevant department. Maintain call logs and prepare daily/weekly reports. Support sales and marketing campaigns over the phone when required. Who We Are Looking For The ideal candidate will possess: 1 year of experience in a call center or customer service role preferred. Excellent communication skills in Bangla and English. Strong ability to work under pressure and manage multiple calls efficiently. Basic computer skills (MS Office, Email, CRM software). A pleasant voice, patience, and a customer-friendly attitude. Education Requirements HSC/Graduate from any recognized institution. Alim (Madrasah), A Level, HSC (Vocational), or Bachelor/Honors. Requirements Ages 18 to 35 years. Salary and Benefits We offer an attractive salary range of Tk. 15,000 - 20,000 per month, which is negotiable based on experience. Additional benefits include: Performance incentives. Festival bonus. Weekly holidays as per company policy. Application Process If you are enthusiastic and want to be a part of our dynamic team, please apply now. Jogan Enterprise values your contributions and is looking forward to welcoming you aboard! Note: This job announcement is published on our platform, and the information provided is subject to verification by the employer.