Nexus Academy
Join Nexus Academy as a Part-Time Client Relations Officer
Dhaka
Deadline: 2025-09-25
5 Positions
Job Overview
Company: Nexus Academy
Location: Dhaka
Type: PartTime
Salary: Negotiable
Posted: 2025-08-26
Experience: 0 Years
Education Requirements
Bachelor's degree or equivalent in any relevant field.
Job Responsibilities
- Attend client/student calls and respond to inquiries.
- Counsel students on courses and programs.
- Convert inquiries into confirmed enrollments.
- Collect enrollment fees and follow up with clients.
- Coordinate with instructors regarding classes and schedules.
- Maintain accurate records and update student progress.
Required Skills
- Call Center
- Customer Care
- Customer Service
- Customer Support/ Client Service
Job Description
Nexus Academy is on the lookout for a dynamic and enthusiastic Client Relations Officer to join our team! We are an Australia-based premier learning platform committed to empowering students and professionals through high-quality language training and development programs. This part-time position is perfect for individuals who are passionate about helping others succeed. Attend client and student calls, responding promptly to inquiries and offering assistance as needed. Counsel aspiring students about our diverse course offerings and programs, ensuring they are well-informed. Convert inquiries into confirmed enrollments, actively contributing to the growth of our academy. Collect enrollment fees from clients and efficiently follow up on overdue payments. Coordinate with instructors to provide seamless class schedules and updates for students. Maintain meticulous records of students' progress, ensuring all information is accurate and up-to-date. Your success in this role will be driven by your communication and organizational skills, as well as your ability to multitask effectively. Required Qualifications: Bachelor's degree or equivalent in any relevant field. Proven customer service skills, particularly in call centers or similar environments. Proficiency in both English and Bangla is essential. Basic computer skills for managing calls, emails, and documentation are a must. Prior experience in student counseling will give you a distinct advantage. Preference will be given to candidates residing in Uttara. In addition to the salary, our team enjoys various benefits, including involvement in the educational sector's growth and development. Job Location: Dhaka (Uttara) Working Hours: Saturday to Thursday: 5:30 PM – 9:00 PM plus Friday: 9:00 AM – 5:00 PM | 7 days a week. Join a team that is shaping the future of education and follow your passion for student success at Nexus Academy. To apply for this exciting opportunity, ensure your application reaches us before the deadline of September 25, 2025. We look forward to having you on board!