Agamir Property
Join our Team as a Customer Care Executive – Empower Women in the Workplace!
Dhaka
Deadline: 2025-09-30
2 Positions
Job Overview
Company: Agamir Property
Location: Dhaka
Type: FullTime
Salary: Tk. 20000 - 30000 (Monthly)
Posted: 2025-08-31
Experience: 3 Years
Education Requirements
Bachelor/Honors, Masters
Job Responsibilities
- Handle inbound and outbound calls seriously and professionally.
- Utilize call scripts but keep the conversation natural.
- Understand client requirements and offer the right solutions and follow up until resolution.
- Upsell relevant property offers when it actually helps clients.
- Establish long-term relationships with clients and partners.
- Keep precise records of all conversations in CRM/Google Sheets.
- Participate in regular team meetings and learning sessions to sharpen skills.
- Meet and track personal and team targets and KPIs weekly.
Required Skills
- Call Center Management
- Customer Support
- Sales
- Outbound Communications
- CRM proficiency
- Customer Service
Job Description
About Agamir Property:Agamir Property is a leading real estate company in Bangladesh, catering to a diverse clientele seeking quality properties. Our mission is to provide top-notch services that not only meet but exceed our clients’ expectations. Position: Customer Care Executive (Female) We are currently seeking a dedicated and friendly Customer Care Executive to join our team. If you are someone who is passionate about customer service and enjoys helping others, this role is perfect for you! As a Customer Care Executive, you will be the first point of contact for our customers, ensuring they have the information they need to make informed decisions. Job Responsibilities: Handle inbound and outbound calls in a polite, professional manner. Utilize call scripts as needed while maintaining a natural conversation. Assess client needs and provide suitable solutions, ensuring to follow up until issues are resolved. Upsell relevant property offers when it genuinely benefits the client. Develop long-term relationships with clients and partners. Maintain accurate records of all conversations in our CRM and Google Sheets. Participate in team meetings and quick learning sessions to enhance skills. Achieve personal and team targets while tracking key performance indicators (KPIs) weekly. Expected KPIs: Response speed and call quality. Follow-up completion rate. Lead conversion from inquiry through to booking. Customer satisfaction (CSAT) ratings. Requirements: 2-5 years of experience in customer care, tele-sales, or front desk roles. Clear speaking style with a friendly tone; patience under pressure. Proficiency in Bangla; basic English is a plus. Organized and dependable with a basic understanding of spreadsheets and CRMs. Ability to meet targets and improve KPIs over time. Must be female and within the age range of 18 to 30 years. Company Culture:We value teamwork, accountability, and a respectful work environment. Our ethos includes honesty, confidentiality, and a commitment to professional growth. Location: Bashundhara R/A, Dhaka, Bangladesh Salary: Monthly salary of BDT 20,000 - 30,000, negotiable based on experience. If you meet these requirements and are excited about this opportunity, we encourage you to apply today! How to Apply:Send your applications (CV and Cover Letter) to our email or through our website before the deadline to be considered.