Cyber 32
Join Our Team as a Customer Care Executive at Cyber 32!
Dhaka
Deadline: 2025-09-04
3 Positions
Job Overview
Company: Cyber 32
Location: Dhaka
Type: FullTime
Salary: Tk. 15,000 - 20,000
Posted: 2025-08-25
Experience: 1 Years
Education Requirements
Bachelor's Degree (Honors) or equivalent.
Job Responsibilities
- Respond to Facebook and TikTok leads promptly.
- Highlight benefits of our services to prospective clients.
- Convert leads into paying customers.
- Train clients on website management tasks.
- Maintain communication and follow-up records.
- Ensure client satisfaction through friendly interaction.
Required Skills
- Strong computer skills
- Internet proficiency
- Typing in Bengali and English
- Knowledge of digital marketing
- Social media management
Benefits & Compensation
- Mobile bill
- Tour allowance
- Yearly salary review
- Festival bonus: 2
- Incentives based on performance
- Flexible hours
- Training and development opportunities
Job Description
Position OverviewCyber 32 is seeking highly motivated individuals to join our dynamic team as a Customer Care Executive. This is not just any marketing position; you will be the first point of contact for potential online business enthusiasts. Your primary responsibilities will focus on:Engaging with leads from our Facebook and TikTok campaigns.Understanding their needs and effectively communicating the benefits of our services.Converting leads into paying clients.Teaching clients how to manage their new websites.Key ResponsibilitiesPromptly responding to leads generated through Facebook and TikTok.Highlighting the features of our website service for those interested in starting an online business.Converting prospects into clients.Providing initial training to clients on website management tasks, such as:Adding products.Changing prices and descriptions.Managing orders.Regularly updating the online store.Maintaining records of client communication and follow-ups.Ensuring client satisfaction with a friendly and supportive demeanor.Job RequirementsAt least 24 years of age.Minimum of 1 year of experience in a similar role.Strong computer literacy.Proficient in internet usage.Ability to type in Bengali and English.Knowledge of digital marketing.Skills in social media management.LocationThis position is based in Dhaka (Mirpur 10). The role requires physical presence at our office.BenefitsMobile bill and tour allowance.Yearly salary review.Festival bonuses (up to 2).Competitive salary package along with performance bonuses.100% remote work option available.Flexible working hours.Opportunities for training and skill development.Opportunity to grow within an international company.SalaryThe salary range for this position is Tk. 15,000 - 20,000 monthly.How to ApplyIf you meet the qualifications and are excited to join our team, please apply before 2025-09-04. Visit our website to learn more about us and submit your application!