Cyber 32
Join Our Dynamic Team as a Customer Care Executive at Cyber 32!
Dhaka
Deadline: 2025-09-13
3 Positions
Job Overview
Company: Cyber 32
Location: Dhaka
Type: FullTime
Salary: Tk. 12000 - 15000 (Monthly)
Posted: 2025-09-03
Experience: 0 Years
Education Requirements
Bachelor/Honors or Diploma
Job Responsibilities
- Engage leads from digital campaigns
- Communicate service benefits
- Convert leads into clients
- Educate clients on website management
- Provide continuous support through client interactions
- Record keeping of all client communications and follow-ups
Required Skills
- Computer proficiency
- Internet usage
- Bengali and English typing skills
- Digital marketing knowledge
- Social media management skills
Benefits & Compensation
- Mobile bill
- Tour allowance
- Yearly salary review
- 2 Festival bonuses
Job Description
Job OverviewAt Cyber 32, we are seeking dedicated and enthusiastic individuals to fill the role of Customer Care Executive. This is not just any marketing job; you will be the first point of contact for individuals interested in starting their online business. Your primary goal will be to:Engage with leads from our Facebook and TikTok campaigns.Communicate our service benefits according to their needs.Convert leads into paying clients.Educate them on managing our new website effectively.Join us if you are looking for an opportunity to excel in customer service and digital marketing! Key ResponsibilitiesPromptly respond to leads from Facebook and TikTok.Showcase the advantages of our website services for starting an online business.Convert interested individuals into clients.Teach clients basic website management tasks, such as:Adding productsChanging prices and detailsManaging ordersKeeping the online store updatedMaintain records of communications and follow-ups with each client.Ensure client satisfaction with a friendly and helpful demeanor.Job RequirementsAge: 20 to 30 yearsOnly Female candidates will be considered.Required Skills and CompetenciesProficiency in computer operations.Ability to use the internet effectively.Typing skills in both Bengali and English.Knowledge of digital marketing.Skills in social media management.