Discount Lover Bangladesh
Join Our Dynamic Team as a Customer Care Executive at Discount Lover Bangladesh!
Dhaka
Deadline: 2025-09-20
4 Positions
Job Overview
Company: Discount Lover Bangladesh
Location: Dhaka
Type: FullTime
Salary: Tk. 10000 - 15000 (Monthly)
Posted: 2025-09-12
Experience: 0 Years
Education Requirements
HSC, Bachelor/Honors
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Required Skills
- Bangla and English Speaking Skill
- Internet Browsing
Benefits & Compensation
- Transportation allowance (T/A)
- Mobile bill
- Performance bonus
- Overtime allowance
- Yearly salary review
- Festival bonus (1)
Job Description
Are you passionate about delivering exceptional customer service? Join Discount Lover Bangladesh as a Customer Care Executive where you can be part of a vibrant team dedicated to helping customers solve their challenges and providing top-tier support. Your responsibilities will include: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries through various channels. Acknowledging and resolving customer complaints effectively. Processing orders, forms, applications, and requests with accuracy. Keeping detailed records of customer interactions and transactions. Providing feedback on the efficiency of customer service processes. Managing a team of junior customer service representatives. Ensuring high levels of customer satisfaction through professional support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm during stressful situations with customers. Comfortable using computers and other digital tools. Prior experience in customer support is an advantage. Working Conditions: This is a Full-Time position requiring on-site work at our office located in Dhaka, particularly in the Bonosree area. We welcome candidates who reside in locations such as South Bonosree, Badda, Khilgaon, Rampura, and Malibag. Benefits: Transportation allowance, mobile bill, performance bonuses, and overtime allowance. Annual salary reviews and festival bonuses. Age Requirement: Candidates must be between 18 to 25 years of age and, considering the nature of this role, both males and females are encouraged to apply. If you meet these qualifications and are excited about being part of our team, make sure to apply before the application deadline of September 20, 2025. Don’t miss this opportunity to further your career with a company that values customer relationships and team collaboration! To apply for this position or for any inquiries, please contact us via our official email. Company Address: H-96, R-20/2, Block-K South Bonosree, Dhaka 1219, Bangladesh. This job posting is part of our ongoing recruitment efforts to find the right candidate who can thrive in a challenging and rewarding environment.