RoboticsBD
Join RoboticsBD as a Customer Care Executive – Elevate Customer Satisfaction!
Dhaka
Deadline: 2025-09-14
10 Positions
Job Overview
Company: RoboticsBD
Location: Dhaka
Type: FullTime
Salary: Tk. 16000 - 22000 (Monthly)
Posted: 2025-08-15
Experience: 0 Years
Education Requirements
Diploma, Bachelor/Honors
Job Responsibilities
- Provide timely and effective technical support to customers, addressing their queries and offering optimal solutions.
- Maintain accurate records of customer interactions, inquiries, complaints, and actions taken to ensure a seamless customer service experience.
- Assist in product production processes while having extensive knowledge about over 3000+ robotics and electronics items in our inventory.
- Handle incoming customer calls professionally, record order details accurately, and assist customers with their queries.
- Greet visitors warmly and guide them about the products and services offered.
Required Skills
- Microsoft Excel
- MS Word
- PowerPoint
Job Description
Overview:RoboticsBD, a reputable electronics and robotics company, is seeking a passionate Customer Care Executive to join our dynamic team. With a commitment to customer satisfaction and service quality, we are looking for a candidate who will be the frontline representative of our brand. The job requires you to be attentive, friendly, and well-versed with our extensive product range. Basic Technical Support:Provide timely and effective technical support to customers, addressing their queries and offering optimal solutions. Documentation and Record Keeping:Maintain accurate records of customer interactions, inquiries, complaints, and actions taken to ensure a seamless customer service experience. Product Production Assistance:Assist in product production processes while having extensive knowledge about over 3000+ robotics and electronics items in our inventory. Customer Call Handling:Handle incoming customer calls professionally, record order details accurately, and assist customers with their queries. Client Reception:Greet visitors warmly and guide them about the products and services offered. Requirements: Educational Qualifications: Diploma, Bachelor/Honors. Skills: Proficient in Microsoft Excel, Word, and PowerPoint. Age Limit: 20 to 33 years. Gender: Open to all (Male/Female). Job Details: Employment Type: Full Time Location: Dhaka, Uttara Sector 7 Salary: Tk. 16,000 - 22,000 Monthly Job Vacancies: 10 Benefits: Overtime allowance Lunch facilities (Fully Subsidized) Salary Review (Half Yearly) Festival Bonus: 2 per year How to Apply:Interested candidates can submit their CV along with a NID and educational certificates in person at our office: Address: House 5, Road 3, Sector 7, Uttara, Dhaka. We encourage applications from candidates residing in Uttara and nearby areas to apply for this role.