Sylhet Gastroliver Hospital
Customer Care Officer at Sylhet Gastroliver Hospital
Sylhet
Deadline: 2025-09-10
2 Positions
Job Overview
Company: Sylhet Gastroliver Hospital
Location: Sylhet
Type: FullTime
Salary: Negotiable
Posted: 2025-08-30
Experience: 5 Years
Education Requirements
Minimum Graduate degree from a recognized institution.
Job Responsibilities
- Attend to patients and visitors at the front desk, call center, and information desk.
- Provide support regarding billing, appointment scheduling, and report collection.
- Ensure smooth service delivery and assist in preparing daily service reports.
- Accurately maintain patient and service databases using the hospital's software system.
Required Skills
- Excellent communication skills
- Interpersonal skills
- Customer service orientation
- Teamwork
- Empathetic attitude
Benefits & Compensation
- Negotiable salary as per hospital policy
- Comprehensive health insurance benefits
- Opportunities for professional training
- Supportive work environment
Job Description
Join our dedicated team at Sylhet Gastroliver Hospital as a Customer Care Officer and play a vital role in providing exceptional service to our patients and visitors. We are seeking a motivated individual who is passionate about customer service in the healthcare sector. Your responsibilities will include:Attending to patients and visitors at the front desk, call center, and information desk.Providing support regarding billing, appointment scheduling, and report collection.Ensuring smooth service delivery and assisting in preparing daily service reports.Accurately maintaining patient and service databases using the hospital's software system.What We Offer:Competitive salary package (Negotiable based on experience).A supportive and dynamic work environment.Opportunities for career advancement in the medical field.Comprehensive benefits package including training and development.Key Requirements:A minimum of 5 years of experience in a customer service role, preferably in the healthcare sector.Hands-on experience with Mysoft software is highly preferred.Excellent communication and interpersonal skills.High level of patience and empathetic attitude.Strong teamwork ability and a service-oriented mindset.If you are interested in becoming part of our dedicated team, please apply by sending your updated CV to: sgh.hrdepartmentsylhet@gmail.com. Don’t forget to mention "Customer Care Officer" in the subject line of your email. Application deadlines are crucial, as they determine your opportunity to join us, so be sure to apply before September 10, 2025.