InfoTitan Limited
Join Our Dynamic Team as a Customer Relations Executive
Dhaka
Deadline: 2025-09-06
5 Positions
Job Overview
Company: InfoTitan Limited
Location: Dhaka
Type: FullTime
Salary: Tk. 13,000 - 14,000 (Monthly)
Posted: 2025-08-11
Experience: 1 Years
Education Requirements
HSC or Bachelor of Arts (BA)
Job Responsibilities
- Communicate effectively and professionally with customers over the phone, chat, or in person.
- Understand customer needs and provide accurate assistance timely.
- Maintain a positive and courteous attitude throughout all customer interactions.
- Follow up on customer inquiries to ensure satisfaction and resolve issues promptly.
- Maintain accurate records of customer interactions using company tools.
- Adhere to a robust schedule ensuring punctual attendance.
- Collaborate with team members to assure seamless service delivery.
- Continuously improve the service quality through learning and adapting to feedback.
- Uphold the standard of service expected in a club-level environment.
Required Skills
- Strong communication and interpersonal skills
- Customer relation management experience
Benefits & Compensation
- Salary Review: Yearly
- EDA Facility
- Unlimited Tea/Coffee Support
- Administrative Support
Job Description
Are you a people person with a flair for customer service? We at InfoTitan Limited are on the lookout for a dedicated Customer Relations Executive who can enhance our customer experience and uphold our values. This is an excellent opportunity to work in a fast-paced environment where you will engage with our high-profile clients and contribute to our stellar back-office support services. Job Responsibilities: Communicate effectively and professionally with customers over the phone, chat, or in person. Understand customer needs and provide accurate assistance timely. Maintain a positive and courteous attitude throughout all customer interactions. Follow up on customer inquiries to ensure satisfaction and resolve issues promptly. Maintain accurate records of customer interactions using company tools. Adhere to a robust schedule ensuring punctual attendance. Collaborate with team members to assure seamless service delivery. Continuously improve the service quality through learning and adapting to feedback. Uphold the standard of service expected in a club-level environment. Required Skills and Qualifications: Education: HSC or Bachelor of Arts (BA). Experience: 1 to 3 years in a similar role, preferably in BPO/Data Entry Firm or Call Center. Skills: Strong communication and interpersonal skills, adept at customer relation management. Age: 20 to 30 years, both male and female candidates are encouraged to apply. Why Join Us? At InfoTitan Limited, we believe in providing our employees with a holistically supportive work environment. Our benefits include: Salary Review: Yearly. EDA Facility. Unlimited Tea/Coffee Support. Administrative Support. Work in a well-located office in Dhaka (Baridhara) with access to all necessary amenities. We are a world-class back-office support and outsourcing service provider based in Bangladesh. If you're looking to make a difference in a collaborative team environment, we encourage you to apply for this job. Job Location: Dhaka (Baridhara) Salary: Tk. 13,000 - 14,000 (Monthly) This is a full-time position in which the selected candidates will be expected to work from the office. Application Process: Interested candidates should send their applications via email or through our online portal. The deadline to apply is 2025-09-06. Don't miss this chance to join a thriving company and a great team!