Mehzin
Join Mehzin as a Customer Relationship Officer (CRO) – Make an Impact!
Dhaka
Deadline: 2025-09-30
4 Positions
Job Overview
Company: Mehzin
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-01
Experience: 0 Years
Education Requirements
Higher Secondary, Bachelor/Honors preferred
Job Responsibilities
- Handle customer queries via Facebook/Instagram Inbox, Website, and Phone calls
- Confirm online orders and manage booking payments
- Communicate with customers over the phone (strong telecommunication skills required)
- Submit daily reports to the Team Leader
- Maintain professional online communication to improve customer experience
Required Skills
- Call Center
- Customer Service
- Online Communication
- Order processing
- Reporting
- Social Media Management
- Telecommunication
Benefits & Compensation
- Negotiable salary based on skills and experience
- Performance Bonus + Monthly Incentives
- Office Tea/Coffee
- 2 Annual Festival Bonuses
- Training and Career Growth Opportunities
Job Description
Overview: Mehzin, a leading fashion brand in Bangladesh, is excited to announce an opening for the position of Customer Relationship Officer (CRO). If you are passionate about customer service and have a knack for communication, this is the perfect opportunity for you. We are looking for 4 dedicated individuals to become part of our dynamic Customer Service Team. Job Title: Customer Relationship Officer (Full-time, Office Based) Job Location: Darus Salam, Mirpur, Dhaka Company: Mehzin Handle customer queries through various channels including Facebook/Instagram, the company website, and phone calls. Confirm online orders and manage associated booking payments. Communicate effectively with customers over the phone; strong telecommunication skills are necessary. Prepare and submit daily reports to the Team Leader. Maintain a professional demeanor that enhances customer experience. Education Requirements: Minimum HSC Pass (A Bachelor’s degree is preferred). Skills Required: Strong verbal and written communication skills in Bangla and English. Excellent telecommunication skills with a polite and convincing tone. Computer literacy, including fast typing skills, and proficiency in MS Office/Excel. Previous experience in Customer Service, Call Center, or E-commerce settings is advantageous. Benefits: Salary: Negotiable based on skills and experience. Performance bonus and monthly incentives. Refreshments (Office Tea/Coffee). 2 Annual Festival Bonuses. Opportunities for training and career growth. Application Process: If you are interested in applying for this exciting opportunity at Mehzin, please send your updated CV to: dropurcvnow@gmail.com Subject Line: Application for CRO - Your Name Mehzin – We Believe in Quality. Apply now to become a vital part of our amazing team and grow with us!