A Reputed Bank
Exceptional Customer Service Executive Wanted at A Reputed Bank
Dhaka
Deadline: 2025-09-22
1 Positions
Job Overview
Company: A Reputed Bank
Location: Dhaka
Type: Temporary
Salary: Tk. 30,000 - 30,000 (Monthly)
Posted: 2025-09-15
Experience: 1 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Delivering superior customer service to both internal and external clients.
- Managing incoming and outgoing call inquiries.
- Handling customer complaints and providing solutions.
- Documenting all customer interactions and maintaining records.
- Responding to customer needs professionally.
Required Skills
- Strong communication skills
- Customer-focused attitude
- Problem-solving abilities
Job Description
A Reputed Bank is seeking a dedicated and proactive Customer Service Executive to join our dynamic team at the Call Center. This is a temporary contractual position designed for those passionate about delivering exceptional service and enhancing customer experience. Delivering superior customer service to both internal and external clients, with a continuous focus on improving service levels. Managing inbound and outbound customer calls, addressing inquiries, handling complaints, and solving problems efficiently. Providing comprehensive product information and ensuring customer satisfaction through professional communication. Documenting complaints and requests meticulously to maintain clear records. Understanding customer needs and responding positively and professionally. Job Requirements: Education: Bachelor’s degree or equivalent (Honors). Experience: 1 to 3 years in customer service, preferably in banking. Skills: Strong communication, problem-solving abilities, and customer-focused attitude. Gender: Open to all (M,F). This position promises opportunities for personal growth in a well-respected banking institution. Don’t miss your chance to be part of an organization that values dedication and innovation. Apply now! This opportunity is available exclusively to candidates residing in Bangladesh We encourage you to submit your application before the deadline: September 22, 2025 to ensure your consideration for this role.