Sirajganj Dairy
Customer Service Executive Needed at Sirajganj Dairy
Dhaka
Deadline: 2025-09-16
10 Positions
Job Overview
Company: Sirajganj Dairy
Location: Dhaka
Type: FullTime
Salary: Tk. 14,000 - 16,000 (Monthly)
Posted: 2025-09-06
Experience: 0 Years
Education Requirements
Job Responsibilities
- Conduct daily calls to a predetermined list of customers and maintain regular communication.
- Generate orders through calls/communications to acquire new customers.
- Receive customer orders and accurately enter them into the system.
- Listen to customer needs and issues attentively, providing quick solutions.
- Coordinate with the sales and delivery team to ensure order fulfillment.
- Provide accurate information about company products (milk, ghee, mustard oil, etc.).
- Maintain and update the customer database regularly.
- Respond to customer messages/comments on social media platforms such as Facebook and assist in collecting new orders.
Required Skills
- Strong communication skills
- Ability to handle customer inquiries
- Experience in customer service/sales
Benefits & Compensation
- Health and wellness programs
- Opportunities for career growth
- Dynamic and friendly work environment
Job Description
Join our team as a Customer Service Executive at Sirajganj Dairy! We are looking for enthusiastic individuals who are dedicated to providing exceptional service and support to our customers. In this role, you will be responsible for managing customer inquiries, processing orders, and ensuring customer satisfaction. Below are the core responsibilities, required skills, and information on how to apply for this exciting opportunity. Job Responsibilities: Conduct daily calls to a predetermined list of customers and maintain regular communication. Generate orders through calls/communications to acquire new customers. Receive customer orders and accurately enter them into the system. Listen to customer needs and issues attentively, providing quick solutions. Coordinate with the sales and delivery team to ensure order fulfillment. Provide accurate information about company products (milk, ghee, mustard oil, etc.). Maintain and update the customer database regularly. Respond to customer messages/comments on social media platforms such as Facebook and assist in collecting new orders. Required Qualifications: Experience in customer service, sales, or call center environments is preferred. Strong communication skills, both verbal and written. Ability to work on shifts (Shift-1: 8 AM to 6 PM, Shift-2: 2 PM to 12 AM). Working Hours: This is a full-time position requiring you to work at our office located in Dhaka. Salary: The salary range for this position is Tk. 14,000 - 16,000 (monthly). Benefits: Health and wellness programs. Opportunities for career growth. Dynamic and friendly work environment. How to Apply: If you're passionate about customer service and wish to be part of a growing company, we invite you to apply! Please reach out via our official channels and include your CV. Applications will be accepted until September 16, 2025.For more updates and job circulars from Sirajganj Dairy, keep an eye on our page. We look forward to reviewing your application!