Spire Technology Limited
Join Our Team as a Customer Service Executive at Spire Technology Limited!
Dhaka
Deadline: 2025-09-11
5 Positions
Job Overview
Company: Spire Technology Limited
Location: Dhaka
Type: FullTime
Salary: Tk. 15000 - 20000 (Monthly)
Posted: 2025-08-12
Experience: 2 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.
- Gather customer data and offer services or products according to their needs.
- Make outbound calls or communicate by sales channel for follow-up potential customers.
- Achieve sales target in any situation.
- Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)
- Monitor and manage logistic channels for successful delivery
- Making reports for management.
- Complete additional tasks given by management.
Required Skills
- Boutique Fashion
- Ecommerce
- Expertise on Customer Relationship Management (CRM)
- Fashion and Lifestyle Brand
- Online Marketing
Benefits & Compensation
- Performance bonus
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
- Skill development
Job Description
Job OverviewSpire Technology Limited is thrilled to announce an opening for the position of Customer Service Executive. We're looking for a passionate individual to join our dynamic team and contribute to our success in delivering exceptional customer service. This is a fantastic opportunity for those who thrive in a lively environment and are committed to helping our clients find the best services and products. Responsibilities Maintain and manage our CRM system and engage actively with customers via inbound calls and offline visits. Collect customer data to tailor our services and products to meet their needs effectively. Conduct outbound calls to follow up with potential customers and ensure client satisfaction. Achieve sales targets consistently and effectively handle orders from entry to payment management. Oversee logistics to ensure timely and successful order deliveries. Prepare reports and manage additional tasks assigned by management. Required Skills At least 2 years of experience in a customer service role. Strong understanding of CRM, e-commerce, and customer psychology. Excellent proficiency in Microsoft Office and presentation skills. Outstanding communication skills with the ability to handle critical situations under pressure. A proven track record of working effectively within a team to meet sales targets. Quick learning abilities and effective problem-solving skills. QualificationsThe ideal candidate will have: Bachelor’s Degree or equivalent qualification. Aged between 22 to 33 years; female candidates are preferred. Benefits Attractive performance bonuses based on your contributions. Annual salary reviews to ensure competitive compensation. Full subsidized lunch facilities provided. Enjoy two festival bonuses throughout the year. Opportunities for skill development within a supportive environment. Office hours from 10 AM to 6 PM promoting a healthy work-life balance. How to ApplyIf you're excited about this opportunity, please visit our website here for more information on how to apply. We look forward to welcoming a new member to our team! This job opportunity is a step towards a promising career with Spire Technology Limited that values dedication and skill. Apply today!