Genex Infosys PLC.
Join Our Team as a Customer Service Officer in Chattogram!
Chattogram
Deadline: 2025-09-27
300 Positions
Job Overview
Company: Genex Infosys PLC.
Location: Chattogram
Type: FullTime
Salary: Negotiable
Posted: 2025-08-28
Experience: 0 Years
Education Requirements
HSC (Higher Secondary Certificate)
Job Responsibilities
- Answering incoming calls from customers and ensuring instant customer satisfaction
- Respond to customer inquiries
- Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
- Troubleshoot/ helping to resolve customer service problems
- Provide general information
- Maintaining a high standard of call quality as per the requirement of the organization.
Required Skills
- Computer skill
- Customer Service
- Good communication skills
Benefits & Compensation
- A vibrant work environment with opportunities for personal growth
- Work from our modern office at Nitol Niloy Tower, Airport Road, Dhaka-1229
- Be part of a team that values feedback and collaboration
Job Description
Are you ready to make a difference? Genex Infosys PLC. is seeking enthusiastic individuals to fill the role of Customer Service Officer, based in Chattogram. This is a fantastic opportunity for those who are passionate about providing exceptional customer service and want to be part of a leading IT company trusted by global brands. Job Responsibilities: Answer incoming calls from customers and ensure their satisfaction. Respond to customer inquiries efficiently and professionally. Record customer complaints in our system and inform them about resolutions. Troubleshoot and resolve customer service issues effectively. Provide general information and support for our products and services. Maintain a high standard of call quality in line with company requirements. Required Skills: Strong computer skills. Excellent customer service abilities. Good communication skills, both verbal and written. Job Requirements: Education: HSC (Higher Secondary Certificate) Age: 18 to 30 years Gender: Both Male and Female are encouraged to apply. Experience: Not required; fresh candidates are welcome. Benefits: A vibrant work environment with opportunities for personal growth. Work from our modern office at Nitol Niloy Tower, Airport Road, Dhaka-1229. Be part of a team that values feedback and collaboration. If you are looking for a rewarding career and want to work in a supportive atmosphere, we encourage you to apply now! Send us your application and become part of our exceptional team.