Genex Infosys PLC.
Join Our Team as a Customer Service Officer at Genex Infosys PLC!
Dhaka
Deadline: 2025-09-28
500 Positions
Job Overview
Company: Genex Infosys PLC.
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-11
Experience: 0 Years
Education Requirements
HSC
Job Responsibilities
- Answering incoming calls from customers and ensuring instant customer satisfaction.
- Responding to customer inquiries.
- Receiving customer complaints and inputting those in the system for necessary measures.
- Troubleshooting/ helping to resolve customer service problems.
- Providing general information.
- Maintaining a high standard of call quality.
Required Skills
- Computer skill
- Customer Service
Job Description
Are you ready to take your career to the next level? Genex Infosys PLC., a leading IT company trusted by global brands, is looking for enthusiastic individuals to join our team as Customer Service Officers. We pride ourselves on delivering exceptional customer experiences, and we need your help to continue this tradition. Your role will involve: Answering incoming calls from customers and ensuring instant customer satisfaction. Responding to customer inquiries promptly and effectively. Receiving customer complaints and logging them into the system for necessary measures, while providing information about solutions. Troubleshooting and helping to resolve customer service issues. Providing general information regarding our services and procedures. Maintaining a high standard of call quality as per the organization's requirements. To be successful in this role, you should ideally possess: Proficient computer skills. Exceptional customer service aptitude. The ability to work well under pressure. Strong communication skills. In-depth knowledge of products and services offered by Genex Infosys PLC. We value diversity and consider all applicants aged between 18 to 30 years, with no specific experience required. We welcome both male and female applicants to apply. Your education can be a minimum of HSC. If you are passionate about customer service and enjoy working in a dynamic environment, we encourage you to apply for this position. Location: Dhaka (Khilkhet) Job Nature: Full Time Salary: Negotiable Apply online today to join a team dedicated to excellence! This job posting will remain valid until September 28, 2025. Don't miss out on this opportunity to work with an esteemed organization. For more details, feel free to reach out to us via our website genexinfosys.com. We look forward to seeing your application!