VISA HUB BANGLADESH LTD
Join Our Dynamic Team as a Customer Service Officer!
Dhaka
Deadline: 2025-09-16
3 Positions
Job Overview
Company: VISA HUB BANGLADESH LTD
Location: Dhaka
Type: FullTime
Salary: Tk. 15,000 - 18,000
Posted: 2025-09-06
Experience: 1 Years
Education Requirements
Higher Secondary; Bachelor/Honors preferred
Job Responsibilities
- Handle customer inquiries through phone, email, and in-person.
- Maintain positive relationships with clients and ensure customer satisfaction.
- Prepare and maintain records of customer interactions.
- Coordinate with internal departments to resolve issues efficiently.
Required Skills
- Call Support
- Client Service
- Communication
- MS Office
Benefits & Compensation
- T/A
- Mobile bill
- Performance bonus
- Salary Review: Half Yearly
- Festival Bonus: 2
Job Description
Are you passionate about providing exceptional customer service? VISA HUB BANGLADESH LTD is seeking a dedicated Customer Service Officer to join our team in Dhaka. As a valuable member of our organization, you will play a key role in meeting our clients' needs and enhancing their satisfaction. About the Company VISA HUB BANGLADESH LTD specializes in Travel & Tourism and offers services in Airlines Ticketing and Reservation. We are committed to delivering quality service and maintaining strong relationships with our clients. Handle customer inquiries through phone, email, and in-person. Maintain positive relationships with clients and ensure customer satisfaction. Prepare and maintain records of customer interactions. Coordinate with internal departments to resolve issues efficiently. Job Responsibilities Act as the first point of contact for customer queries and complaints. Document and escalate issues appropriately. Engage with customers to understand their needs, provide support and guide them toward suitable solutions. Required Skills Strong communication and interpersonal skills. Proficiency in MS Office and basic computer skills. Ability to work under pressure with a positive attitude. Experience in call support and client service is preferred. Qualifications Education: Minimum Higher Secondary; Bachelor’s degree preferred. Age: 18 to 27 years (only male candidates will be considered). Experience: Up to 2 years, but freshers are encouraged to apply. Job Location Dhaka (Banani) Salary and Benefits Salary: Tk. 15,000 - 18,000 per month. Benefits include transportation allowance, mobile bill coverage, and performance bonuses. Salary reviews are conducted half yearly, with festival bonuses of 2. How to Apply If you are eager to contribute positively to our customers' experiences and meet the qualifications outlined, we invite you to apply online by September 16, 2025. Conclusion This is a wonderful opportunity for those looking to enhance their career in customer service within a reputable organization. Apply now and take the first step towards joining our team!