Digicon Technologies Ltd.
Join Our Team as a Customer Service Representative at Digicon Technologies!
Dhaka
Deadline: 2025-10-09
20 Positions
Job Overview
Company: Digicon Technologies Ltd.
Location: Dhaka
Type: FullTime
Salary: Tk. 10000 - Tk. 13000
Posted: 2025-09-09
Experience: 0 Years
Education Requirements
Diploma or Bachelor’s degree/Honors
Job Responsibilities
- Handle incoming calls from prospective customers related to the client’s business.
- Provide top-notch customer service and ensure that customers receive accurate information.
- Identify customer needs, clarify information, and offer effective solutions.
- Actively resolve customer issues during every call.
- Be knowledgeable about various communication channels, including Facebook (Social Media), email, or web chat.
- Refer unresolved grievances to designated personnel for further investigation.
- Gather and assess all relevant information to evaluate the validity of complaints.
- Report complicated issues to the team leader for additional support.
Required Skills
- Strong communication skills
- Problem-solving abilities
- Customer-oriented mindset
Benefits & Compensation
- Competitive salary
- Full-time position
- Friendly working environment
Job Description
Job Opportunity: Customer Service Representative Are you passionate about providing excellent customer service? Do you enjoy helping others and resolving issues? If so, we have the perfect job for you! Digicon Technologies Ltd. is currently seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team in Dhaka. In this role, you will be the first point of contact for our customers and play a key part in ensuring their satisfaction and loyalty. Job Responsibilities Handle incoming calls from prospective customers related to the client’s business. Provide top-notch customer service and ensure that customers receive accurate information. Identify customer needs, clarify information, and offer effective solutions. Actively resolve customer issues during every call. Be knowledgeable about various communication channels, including Facebook (Social Media), email, and web chat. Refer unresolved grievances to designated personnel for further investigation. Gather and assess all relevant information to evaluate the validity of complaints. Report complicated issues to the team leader for additional support. Qualifications Educational background: Diploma or Bachelor’s degree/Honors. Age requirement: 18 to 35 years. Gender: Open to all (Male, Female). Skills Required Ability to work in a fast-paced environment. Strong communication and interpersonal skills. Problem-solving mindset and adaptability. Job Details At Digicon Technologies, we believe in nurturing talent and providing ample opportunities for growth. Benefits Competitive salary: Tk. 10,000 - Tk. 13,000 Monthly. Workplace: Office-based in Dhaka (Khilkhet). Full-time employment position. Flexible working hours and a friendly environment. If you want to be part of a team that values creativity, collaboration, and commitment to excellence, we invite you to apply for the Customer Service Representative position at Digicon Technologies Ltd.! How to Apply