Eduventure
Join Our Dynamic Team as a Customer Service Representative at Eduventure!
Dhaka
Deadline: 2025-08-29
4 Positions
Job Overview
Company: Eduventure
Location: Dhaka
Type: FullTime
Salary: Tk. 17000 - 20000 (Monthly)
Posted: 2025-07-30
Experience: 1 Years
Education Requirements
Bachelor/Honors or Higher Secondary
Job Responsibilities
- Communicate with customers over the phone to drive sales.
- Persuade clients to take our services or confirm orders.
- Provide information on products, pricing, and other details.
- Report daily work activities to the admin via Microsoft Word, Excel, Google Sheets, etc.
- Willingness to work beyond regular office hours if necessary.
- Ability to handle multiple tasks, show stress tolerance, and maintain a professional attitude.
Required Skills
- Strong verbal communication in English and Bangla
- Ability to persuade clients
- Proficiency in Microsoft Office
- High-quality laptop for work
Benefits & Compensation
- Additional bonus opportunities
- Performance bonus and overtime allowance
- Salary review every 3 months
- Two festival bonuses per year
Job Description
Eduventure is a leading company in the educational sector, dedicated to providing exceptional services to our clients. We are currently looking for Customer Service Representatives who are passionate about customer satisfaction and possess outstanding communication skills in both English and Bangla. If you enjoy engaging with customers and have a knack for sales, this job may be the perfect fit for you! Job Responsibilities: Communicate effectively with customers over the phone to drive sales and promote our services. Persuade clients to confirm orders and utilize our services for their educational needs. Provide detailed information about products, pricing, and other essential details to customers. Utilize tools such as Microsoft Word, Excel, and Google Sheets to report daily work activities. Exhibit a willingness to work beyond regular hours if required, showcasing dedication to customer service. Manage multiple tasks while maintaining a professional demeanor, even under stress. Education Requirements: Bachelor's degree or higher is preferred. Higher Secondary education is also acceptable. Experience Required: At least 1 year of experience in Call Center, Customer Relationship Management, or Tele-sales is a must. Experience in relevant sectors like Training Institutes or Educational Technology (EdTech) is preferred. Desired Skills: Strong verbal communication skills in English and Bangla. Ability to persuade and influence potential clients. Proficiency in using MS Office applications and other relevant software. A high-quality laptop for work is essential. Age Requirement: Candidates must be between 20 to 32 years old. Job Location: This position is located at our Dhaka office. Our address is 93, Kazi Nazrul Islam Avenue (12th floor), Kawranbazar, Dhaka-1215, Bangladesh. Benefits: Performance bonuses and additional bonus opportunities. Salary reviews every three months to ensure your compensation stays competitive. Enjoy two festival bonuses each year! Application Instructions: If you're excited to contribute to a meaningful organization and meet our qualifications, please submit your CV to useduventure@gmail.com. This is a fantastic opportunity to build your career in the customer service sector and be part of a team that values your contributions! Don’t let this chance pass you by; apply now and embark on a rewarding career with Eduventure!