Global Visa Solution BD
Customer Service Representative (Female)
Dhaka
Deadline: 2025-09-12
2 Positions
Job Overview
Company: Global Visa Solution BD
Location: Dhaka
Type: FullTime
Salary: Tk. 15000 - 20000 (Monthly)
Posted: 2025-09-02
Experience: 1 Years
Education Requirements
Bachelor/Honors, Diploma, or Higher Secondary
Job Responsibilities
- Answering incoming calls from customers and ensuring instant customer satisfaction.
- Respond to customer inquiries.
- Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
- Troubleshoot/ helping to resolve customer service problems.
- Provide general information.
Required Skills
- Excellent communication skills.
- Ability to handle pressure and resolve issues promptly.
- Strong interpersonal skills.
Benefits & Compensation
- T/A, Mobile bill coverage, Performance bonus
- Salary review: Half yearly
- Festival bonus: 2 as per company policy
Job Description
Exciting opportunity to join Global Visa Solution BD as a Customer Service Representative. In this role, you will be the voice of our company, interacting with customers to ensure their satisfaction and resolve their issues.Answer incoming calls and ensure instant customer satisfaction.Respond effectively to customer inquiries and complaints.Input customer complaints into the system and provide updates on their resolution.Troubleshoot issues and assist in resolving customer service problems.Provide general information on our services and solutions.Maintain high standards of call quality as per the organization's requirements.Required Skills:Excellent communication skills.Ability to handle pressure and resolve issues promptly.Strong interpersonal skills.Experience: At least 1 year preferred in customer service, but freshers are encouraged to apply.Education: Bachelor’s degree, diploma, or higher secondary qualifications.Age Requirement: Between 21 and 35 years old.If you are a dynamic and motivated individual looking to make a real difference in customer experience, we want to hear from you!Benefits:Transport AllowanceMobile Bill CoveragePerformance BonusHalf-Yearly Salary ReviewTwo Festival Bonuses as per company policyInterested candidates can apply online or send their applications directly via email.