EX Leather House
Join Our Team as a Customer Support Executive in E-commerce!
Dhaka
Deadline: 2025-10-09
10 Positions
Job Overview
Company: EX Leather House
Location: Dhaka
Type: Contractor
Salary: Tk. 10,000 - 15,000
Posted: 2025-09-09
Experience: 1 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Manage customer inquiries through the website and WhatsApp.
- Handle orders and provide accurate information about products.
- Resolve customer complaints and offer solutions.
- Ensure a positive experience for all customers through effective communication.
Required Skills
- Customer Service
- E-commerce
- Data Entry (English & Bengali)
- Computer Literacy
- Problem-Solving
- Microsoft Office
- Order Management
Benefits & Compensation
- Monthly salary of Tk. 10,000 - 15,000
- Performance-based incentives
- Flexible working hours
Job Description
👩💻 Are you ready to embrace an exciting online career opportunity? We at EX Leather House, a leading name in e-commerce, are seeking a skilled and responsible Customer Support Executive to manage online order queries effectively.This job position primarily involves:Handling customer inquiries and providing solutions via our website and WhatsApp.Taking orders accurately while guiding customers on sizes, prices, and current offers.Managing delivery procedures, returns, and exchanges with efficiency.Requirements:Excellent typing speed in both Bengali (25+) and English (35+).Proven experience in customer support is mandatory, ideally from a call center background.Strong skills in Microsoft Excel and Google Sheets to manage data effectively.A quiet workspace free from interruptions during calls.Willingness to work flexible hours including night shifts.This position suits individuals who can dedicate 3-4 hours uninterrupted to assist customers over calls while being patient and solution-oriented.Salary and Benefits:Base salary between Tk. 10,000 - 15,000 monthly, depending on experience.Opportunities for bonuses based on performance and exceptional work.Flexible work from home options with a supportive work culture.Excited to advance your career in the E-commerce sector? Don't miss this opportunity! Apply today and send us your application via WhatsApp!