Get Aid Ltd
Exciting Opportunity for Customer Support Executive at Get Aid Ltd
Dhaka
Deadline: 2025-09-26
3 Positions
Job Overview
Company: Get Aid Ltd
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-27
Experience: 1 Years
Education Requirements
HSC, Bachelor/Honours degree
Job Responsibilities
- Respond to calls, WhatsApp messages & in-App feedback from users.
- Provide accurate info & resolve service-related issues.
- Coordinate with operations team for quick problem-solving.
- Keep records of customer interactions & prepare reports.
- Share user feedback with operations teams.
Required Skills
- Basic computer skill
- Customer Relationship Management
- Customer Support
- Strong communication skills
Benefits & Compensation
- Mobile bill
- Festival Bonus: 2
Job Description
Join the Team! Are you passionate about providing exceptional customer service? Get Aid Ltd, a leading startup in Bangladesh, is seeking Customer Support Executives to join our dynamic team. We offer cutting-edge services, including app-operated vending machines and smart lockers, to enhance the experience of students across 25+ universities in the country. About Us: Get Aid Ltd is dedicated to ensuring our users enjoy seamless service and satisfaction. As a part of our team, you will play a crucial role in managing user interactions and resolving issues, ensuring the highest level of customer support. Job Responsibilities: Respond to calls, WhatsApp messages & in-app feedback from users. Provide accurate information & resolve service-related issues promptly. Coordinate with the operations team for effective problem-solving. Keep records of customer interactions & prepare detailed reports. Share valuable user feedback with the operations teams for service improvement. Required Skills: Basic computer skills Customer Relationship Management Strong communication skills Proven experience in Customer Support Experience: Applicants should have at most 1 year of experience in IT Enabled Service. Freshers are encouraged to apply! Educational Requirements: HSC Bachelor's or Honours degree Job Nature: Full-Time Location: Office-based in Dhaka (Banani) Salary: Negotiable Benefits: Mobile bill reimbursement Festival Bonuses (2 per year) How to Apply: If you are looking to kickstart your career in a student-focused environment, this is the chance you've been waiting for! Hurry and apply before the deadline on September 26, 2025. Find all job details below and explore the vibrant workplace we offer at Get Aid Ltd. We are looking forward to you joining our team!