shadikabbo.com
Customer Support Executive for Dedicated Service Enthusiasts
Dhaka
Deadline: 2025-09-09
1 Positions
Job Overview
Company: shadikabbo.com
Location: Dhaka
Type: FullTime
Salary: Tk. 10000 - 15000 (Monthly)
Posted: 2025-08-31
Experience: 0 Years
Education Requirements
HSC
Job Responsibilities
- Resolving customer complaints
- Ensure customer satisfaction
- Customer service orientation
- Maintaining customer records
- Customer interaction
- Handling inquiries
- Helping every customer service professional improve
- Product or service knowledge
- Adherence to policies
Required Skills
- Customer Interaction Management
- Customer Satisfaction Survey
- Product Knowledge
- Record Keeping
Job Description
At shadikabbo.com, we are seeking a passionate Customer Support Executive to join our team. This full-time position is ideal for individuals who thrive in a fast-paced environment and take pride in delivering exceptional customer service.Responsibilities:Resolving customer complaints: Address customer issues promptly to ensure their satisfaction and retention.Ensure customer satisfaction: Maintain a positive relationship with customers through consistent follow-ups and support.Customer service orientation: Demonstrate a strong commitment to providing excellent service at all times.Maintaining customer records: Keep accurate databases of customer interactions and transactions.Customer interaction: Engage with customers through multiple channels, understanding their needs and preferences.Handling inquiries: Provide detailed information about products and services.Helping every customer service professional improve: Mentor junior staff in best customer service practices.Product or service knowledge: Stay updated on the company’s products or services to better assist customers.Adherence to policies: Ensure compliance with company policies and standard operating procedures.Required Skills:Customer Interaction ManagementCustomer Satisfaction SurveyProduct KnowledgeRecord KeepingStrong Communication SkillsEducation Requirements:HSC or equivalentThis role is designated for female candidates only, and we encourage all qualified individuals to apply.Join us at shadikabbo.com where you can contribute to a team dedicated to improving customer experiences in the digital age!