vivo Bangladesh (Head Office)
Executive, Maintenance Engineers (Anywhere in Bangladesh)
Dhaka
Deadline: 2025-09-20
12 Positions
Job Overview
Company: vivo Bangladesh (Head Office)
Location: Dhaka
Type: FullTime
Salary: Tk. 18000 - 20000 (Monthly)
Posted: 2025-08-21
Experience: 1 Years
Education Requirements
Bachelor of Science (BSc) in Electrical & Electronic Engineering
Job Responsibilities
- Responsible for Handset fault finding, repair, and service.
- Support to the customers by repairing Hardware and Software.
- Maintain everyday repair target.
- Contact customer to give update of customers handset.
- Good understanding about PCB, screen component etc.
- Give quality feedback.
- Performs all repairs, rework, test and documentation steps necessary to proceed.
- Understanding CRM operation as well as other online-based support system.
- Troubleshoots down to the component level, repairs, and documents all failures.
- Good Understanding of mobile phone Hardware (HW) and software (SW).
- Disassemble/reassemble down to board and component levels.
- Operates to the required Company standard.
- Assists in workshop maintenance to ensure a clean and healthy environment.
- Overall service center management.
- Other duties as assigned by the Authority.
- Willing to work under pressure as well as during the holidays if needed.
Required Skills
- Microsoft Excel
Job Description
Join Our Team at vivo Bangladesh!Are you a tech-savvy individual eager to kickstart your career in the telecommunications sector? vivo Bangladesh is seeking enthusiastic Executive, Maintenance Engineers to join our dynamic team to provide exceptional service excellence across various locations in Bangladesh.This role offers a fantastic opportunity to work with cutting-edge mobile repair technologies while also providing vital customer support. Here at vivo, we believe in empowering our employees with the right tools and knowledge to thrive in an ever-evolving industry.Responsibilities:Perform fault finding, repairs, and servicing of handsets.Support customers by addressing hardware and software issues effectively.Maintain daily repair targets and ensure quality feedback.Regularly contact customers to provide updates on repairs.Comprehend PCB and screen component integrity.Conduct repairs down to component levels; manage service documentation.Assist in maintaining a clean and functional workshop environment.Other duties as assigned by the authority.Required Skills & Experience:Bachelor of Science in Electrical & Electronics Engineering or relevant fields.1 to 2 years of experience in telecommunication or related fields (freshers are encouraged to apply).Proficient in using Microsoft Excel for documentation and reporting.A solid team player with the ability to work under pressure.Age preference: 28 to 30 years.Culture and Benefits:Competitive salary in the range of Tk. 18,000 - 20,000 per month.Full-time employment with the opportunity to work in diverse locations.Join a supportive team-oriented culture focusing on growth and development.If you are ready to dive into a rewarding career with an innovative company, we encourage you to apply now!