Ghorer Bazar
Join Our Team as Executive, Sales & Customer Experience
Dhaka
Deadline: 2025-10-10
10 Positions
Job Overview
Company: Ghorer Bazar
Location: Dhaka
Type: N/A
Salary: Negotiable
Posted: 2025-09-10
Experience: 1 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Communicating with customers via phone, social media, and other platforms regarding products, orders, and services
- Providing accurate product information and building trust with customers to drive sales
- Managing online orders, confirming deliveries, and coordinating with the operations team
- Handling complaints and queries professionally, ensuring high levels of customer satisfaction
- Maintaining customer records, sales logs, and follow-up lists
- Achieving individual and team sales targets
- Ensuring excellent after-sales support and building long-term customer relationships
- Continuously gathering customer feedback to improve service quality
Benefits & Compensation
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Are you passionate about delivering exceptional customer experiences? Ghorer Bazar is seeking an enthusiastic and dedicated Executive – Sales & Customer Experience to join our vibrant team in Dhaka, Bangladesh. As a key member of our organization, you will play a critical role in maintaining and enhancing our customer service excellence. Company Background Ghorer Bazar is a leading organization committed to providing safe and healthy food to our customers. We pride ourselves on our quality and customer satisfaction, and we're in search of skilled personnel to help drive our brand vision. We celebrate diversity and are dedicated to creating an inclusive work environment for all. Job Responsibilities Communicate effectively with customers via phone, social media, and other platforms. Provide detailed and accurate product information to build customer trust and boost sales. Manage online orders, confirm deliveries, and collaborate closely with our operations team. Handle customer complaints and queries professionally, promoting high levels of satisfaction. Maintain customer records, sales logs, and follow-up lists diligently. Aim to meet and exceed individual and team sales targets. Provide excellent after-sales support to foster long-term customer relationships. Continuously collect customer feedback to enhance service quality. Required Qualifications Bachelor's degree or higher. At least 1 year of relevant experience in ecommerce, telesales, customer support, or call center operations. Strong communication skills in Bangla (English proficiency is a plus). Ability to manage multiple tasks in a fast-paced environment. Problem-solving attitude and a customer-oriented mindset. Basic computer skills, including MS Office, email, and ecommerce platforms. Additional Requirements At least 20 years of age. Males are encouraged to apply. Patience and a strong work ethic are essential. Job Nature This is a Full-Time position based in our office in Dhaka, Bangladesh. We value our employees and offer a range of benefits, including: Annual salary reviews. Yearly festival bonuses (2 times a year). If you are ready to take on this exciting challenge, we invite you to apply! Join Ghorer Bazar and help us provide top-notch customer service that makes a difference. Please submit your application before 2025-10-10.