Kloud Project Limited
Join Our Team as a Front Desk Associate at Kloud Project Limited!
Chattogram
Deadline: 2025-10-07
1 Positions
Job Overview
Company: Kloud Project Limited
Location: Chattogram
Type: FullTime
Salary: Tk. 15000 - 18000 (Monthly)
Posted: 2025-09-08
Experience: 1 Years
Education Requirements
Higher Secondary, Bachelor/Honors
Job Responsibilities
- Ensure smooth operations of the branch
- Supervise staff and maintain discipline
- Monitor stock availability
- Greet customers professionally
- Handle customer queries and complaints
- Increase daily sales volume
- Train staff in service standards
- Manage billing and cash handling
- Prepare reports for head office
Required Skills
- Good communication
- Leadership and teamwork
- Sales target achievement
- Customer Service orientation
- Self-driven attitude
Benefits & Compensation
- Performance bonus
- Profit share
- Yearly salary review
- Full subsidized lunch
- 2 festival bonuses
- Growth opportunities within the company
Job Description
Job Purpose:The Front Desk Associate will act as the Branch Representative and will be responsible for managing overall branch operations, including customer service, sales growth, team coordination, and daily reporting. This position requires strong leadership, multitasking ability, and a professional approach to ensure smooth operations and customer satisfaction.Job Responsibilities:Branch & Operations ManagementEnsure smooth day-to-day operations of the branchSupervise team members (waiters, kitchen staff, helpers, riders, etc.) and guide them in their rolesMaintain cleanliness, order, and discipline across the branchMonitor stock availability and coordinate with the supply chain teamCustomer Service ExcellenceGreet and interact with customers professionallyHandle queries, feedback, and complaints in a polite and effective mannerEnsure customer satisfaction and repeat business through quality serviceSales & Business GrowthTake initiatives to increase daily sales volumeImplement upselling and cross-selling techniquesAnalyze customer demand and suggest offers/promotions to managementTeam Leadership & CoordinationLead and motivate the branch team towards achieving goalsTrain new staff in customer service and operational standardsEnsure discipline, attendance, and punctuality of team membersFinancial & Administrative TasksManage billing and cash handling at the branchMaintain sales records, daily reports, and customer logsPrepare and submit reports to Head Office (Accounts, Operations, HR)Support audit and compliance requirementsRequired Skills:Good communicationLeadership and teamworkSales target achievementCustomer Service orientationSelf-driven attitudeThe position is ideal for candidates aged between 22 to 30 years, with 1 to 4 years of experience in the Food/Beverage industry or Fast Food establishments.We look forward to welcoming motivated individuals to our team! Interested candidates are encouraged to apply promptly, as this opportunity is to help advance their career in the flourishing F&B sector of Bangladesh.