Apon Diagnostic Center (ADC)
Dedicated Front Office Executive Wanted for Apon Diagnostic Center
Dhaka
Deadline: 2025-09-13
4 Positions
Job Overview
Company: Apon Diagnostic Center (ADC)
Location: Dhaka
Type: N/A
Salary: Negotiable
Posted: 2025-09-06
Experience: 3 Years
Education Requirements
A bachelor's degree in any discipline is preferred, but HSC or equivalent may be sufficient with relevant experience.
Job Responsibilities
- Greet and welcome all patients, visitors, and guests.
- Manage appointment scheduling and confirmations.
- Answer and direct phone calls appropriately.
- Register new patients and manage their information.
- Collect payments and assist with billing inquiries.
- Perform clerical duties, such as filing and handling mail.
- Maintain cleanliness of the reception area.
- Adhere to hospital rules and regulations.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to multitask effectively.
- Proficiency with computer software including MS Office and medical software.
- Attention to detail in managing records and billing.
- Exceptional customer service.
- Problem-solving skills in handling patient issues.
Benefits & Compensation
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Job Description
Join Our Team!Apon Diagnostic Center (ADC) is seeking a dynamic and organized Front Office Executive to serve as the first point of contact for our patients. This role is not just about managing the front desk; it’s about creating a welcoming atmosphere and ensuring seamless operations within our healthcare environment. The ideal candidate will possess a blend of strong organizational skills and excellent communication abilities aimed at delivering exceptional service to our patients.Key Responsibilities :Patient Reception: Greet and assist all patients and visitors with warmth and professionalism.Appointment Management: Schedule and confirm patient appointments efficiently.Communication: Handle all incoming communications via phone and email; direct inquiries to appropriate staff.Registration & Records: Ensure accurate patient registration and maintain up-to-date medical records.Financial Transactions: Manage billing collections and assist with insurance inquiries.Administrative Support: Conduct general clerical duties including filing and handling mail.Reception Maintenance: Keep the reception area tidy and welcoming.Policy Adherence: Follow all hospital rules and HIPAA regulations.Qualifications:At least a HSC or equivalent, although a bachelor’s degree is preferred.2 to 3 years of experience in a similar role, especially in a healthcare setting.Skills Required:Excellent communication and interpersonal skills.Strong organizational and time management skills.Technical proficiency with MS Office and medical software.Detail-oriented with a strong customer service ethic.Job Benefits:Yearly salary reviews.Full lunch subsidy provided.Two festival bonuses per year.How to Apply: Interested candidates should submit their resume via email to hr@mg-bd.com or deliver a hard copy to:Mashallah Group (Mashallah Trade Centre)HRD (Lift - 4),Sonia Sobhan 5th Avenue,House # 1136, Block # I,Bashundhara R/A, Dhaka - 1229.We look forward to welcoming motivated individuals who are ready to contribute to the success of ADC. Don’t miss the chance to apply for this exciting position!