Krishibari Estates
Join Our Team as a Guest Relations Officer and Make a Difference!
Dhaka
Deadline: 2025-10-16
Unknown Positions
Job Overview
Company: Krishibari Estates
Location: Dhaka
Type: FullTime
Salary: Tk. 20000 - 25000 (Monthly)
Posted: 2025-09-16
Experience: 2 Years
Education Requirements
Job Responsibilities
- Warmly greet guests upon arrival, provide comprehensive information about the estate's facilities, and assist with check-in and check-out procedures.
- Address and resolve guest concerns promptly, ensuring satisfaction and maintaining the estate's positive reputation.
- Collaborate with departments such as housekeeping, maintenance, and food services to fulfill guest requests and ensure a seamless experience.
- Gather and analyze guest feedback to identify areas for improvement and communicate insights to management.
- Assist in organizing and managing events at various estate venues, ensuring all guest requirements are met.
- Handle guest inquiries via phone, email, and social media to convert leads into bookings.
- Respond to comments, messages, and reviews on social media platforms in a timely and professional manner.
- Engage with potential customers online, providing relevant information to encourage bookings and event reservations.
- Promote Krishibari Estates’ services and packages by sharing offers, updates, and events with potential clients.
- Work closely with the marketing team to improve guest outreach and sales strategies.
Required Skills
- Front Office
- Hotel and Hospitality sectors
- Hotel and Resort
- hotel booking
- Resort Hospitality
- Resort Sales and Marketing
- Resorts sales
Job Description
Are you passionate about providing excellent customer service? At Krishibari Estates, we are looking for a dynamic Guest Relations Officer to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring that their experience is exceptional from the moment they arrive until they check out. Our commitment is to create memorable experiences, and you will be key in fulfilling this promise.Welcome guests warmly upon arrival and assist with check-in and check-out procedures.Address and resolve guest concerns promptly to ensure satisfaction.Collaborate with housekeeping, maintenance, and food services to fulfill guest requests.Gather and analyze guest feedback to enhance service quality.Assist in organizing events at various estate venues, ensuring all requirements are met.Marketing & Sales Support:Handle guest inquiries via phone, email, and social media to convert leads into bookings.Engage with potential customers online, providing relevant information to encourage bookings.Work closely with the marketing team to enhance guest outreach and sales strategies.Job Requirements:Age: Minimum 25 years.Gender: Male only.Experience: At least 2 years in the Hotel or Resort industry.Skills: Familiarity with front office operations and excellent communication skills.Location: The role is based in Dhaka, specifically Savar. Join us in a full-time capacity where you'll enjoy a supportive working environment.Salary: A competitive salary ranging from TK 20,000 to TK 25,000 monthly will be offered based on qualifications and experience.We invite all potential candidates located in Bangladesh to apply by submitting your application before the deadline on October 16, 2025. Explore your future with Krishibari Estates and become a part of our journey in delivering excellence!