Central Inn
Join Central Inn as a Guest Service Agent / Receptionist and Elevate Guest Experiences!
Dhaka
Deadline: 2025-09-13
3 Positions
Job Overview
Company: Central Inn
Location: Dhaka
Type: FullTime
Salary: Tk. 15,000 - 18,000 (Monthly)
Posted: 2025-08-14
Experience: 2 Years
Education Requirements
HSC or Diploma in Hotel Management
Job Responsibilities
- Greet, welcome, and check in new guests
- Inform guests of policies during the check-in process
- Answer and direct calls to appropriate parties
- Relay important information to guests, such as hotel rates, services, and hours
- Handle reservations, confirmations, and cancellations as needed
- Ensure guests are allocated appropriate rooms
- Address all guest inquiries and escalate any issues as required
- Field guest requests and relay to appropriate departments
- Verify guests’ payment methods and manage front desk cash transactions
- Deliver room keys and provide directions to guests’ rooms
- Maintain records of guest bookings, compute bills and post charges
- Handle mail, packages, and documents for guests
- Provide details about local services, attractions, and dining options
- Meet with housekeeping staff to ensure rooms are ready for guests
- Insure compliance with hotel policies and maintain a positive demeanor
- Observe and report emergency situations, ensuring safety at all times
Benefits & Compensation
- Salary Range: Tk. 15,000 - 18,000 (Monthly)
- Festival Bonus x2
- Service Charge
- Duty Meal
- Laundry services
Job Description
Are you passionate about providing outstanding customer service? Join us at Central Inn as a Guest Service Agent / Receptionist! We are looking for dedicated individuals who thrive in a fast-paced environment and love making guests feel welcome. This full-time position is your opportunity to be part of our vibrant team in creating unforgettable experiences for our guests. Job Responsibilities: Greet, welcome, and check in new guests. Inform guests of policies during the check-in process. Answer and direct calls to the appropriate parties. Relay important information to guests, such as hotel rates, services, and hours. Handle reservations, confirmations, and cancellations as needed. Ensure guests are allocated appropriate rooms. Address all guest inquiries and escalate any issues as required. Field guest requests and relay to appropriate departments. Verify guests’ payment methods and manage front desk cash transactions. Deliver room keys and provide directions to guests’ rooms. Maintain records of guest bookings, compute bills and post charges. Handle mail, packages, and documents for guests. Provide details about local services, attractions, and dining options. Meet with housekeeping staff to ensure rooms are ready for guests. Insure compliance with hotel policies and maintain a positive demeanor. Observe and report emergency situations, ensuring safety at all times. Requirements: Education: HSC or Diploma in Hotel Management. Experience: 2 to 3 years in a similar role preferred. Age: 20 to 30 years. Gender: Only Male applicants will be considered. Exceptional communication and interpersonal skills. Ability to maintain a positive and professional demeanor at all times. Benefits: Salary Range: Tk. 15,000 - 18,000 (Monthly). Festival Bonus x2. Service Charge. Duty Meal. Laundry services. Application Instructions: Without hotel/resort experience, please do not apply. We welcome applicants who are eager to contribute to our team and enhance the guest experience. Apply now to become a part of a dynamic workplace!