Guardian Life Insurance Limited
Head of Claims at Guardian Life Insurance Limited - Join a Leading Insurance Provider
Dhaka
Deadline: 2025-09-25
1 Positions
Job Overview
Company: Guardian Life Insurance Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-27
Experience: 10 Years
Education Requirements
Master’s / bachelor’s degree
Job Responsibilities
- Develop and implement a strategic claims framework aligned with business goals
- Lead, mentor, and manage the claims team
- Drive operational efficiency by streamlining processes
- Ensure regulatory compliance with IDRA guidelines
- Implement automation and digitization initiatives
- Manage GOP Service Facilitators for better engagement
- Strengthen fraud management systems
- Foster transparent communication with claimants
- Collaborate with hospitals for seamless claims processing
- Establish and monitor KPIs for claims performance
Benefits & Compensation
- Performance bonus
- Provident fund
- Weekly 2 holidays
- Insurance
- Gratuity
- Mobile bill
- Partially subsidized lunch facilities
- Yearly salary review
- 2 festival bonuses
Job Description
Job Purpose:Guardian Life Insurance Limited is actively seeking a Head of Claims to lead and manage the claims operations of the company, ensuring efficient and complaint-focused service delivery. This role will drive strategic improvements and cost optimization in a growing organization.Develop and implement a strategic claims framework aligned with business goals and customer expectations.Lead, mentor, and manage the claims team to ensure high performance and service excellence.Drive operational efficiency by streamlining processes and ensuring timely, accurate claims settlement.Ensure regulatory compliance with IDRA guidelines across all claims operations.Implement automation and digitization initiatives to enhance claims processing speed.Manage GOP Service Facilitators at top hospitals for better provider engagement.Strengthen fraud management systems by implementing detection and prevention mechanisms.Foster transparent communication with claimants throughout the claims lifecycle.Collaborate with hospitals and service providers to ensure seamless claims processing.Establish and monitor KPIs to track claims performance.Qualifications & Experience:Master’s or bachelor’s degree with at least 10–15 years of experience in insurance claims, including 5 years in a leadership role. Strong knowledge of life and health insurance products, regulatory guidelines, and claims processes is essential.Location: Dhaka, BangladeshAs one of the fastest-growing life insurance companies in Bangladesh, Guardian Life Insurance Limited offers a dynamic environment with a vision to enhance trust and improve the insurance sector through innovative practices and unparalleled service quality.To apply: If you are interested in this opportunity, please submit your application by the deadline listed below. Ensure to highlight your relevant experience and skills in your application.