Speed Net Khulna.
IT Officer Wanted at Speed Net Khulna - Join Our Dynamic Team!
Khulna
Deadline: 2025-10-16
1 Positions
Job Overview
Company: Speed Net Khulna.
Location: Khulna
Type: FullTime
Salary: Negotiable
Posted: 2025-09-16
Experience: 2 Years
Education Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Job Responsibilities
- Provide first- and second-line IT support for desktops, laptops, peripherals, and office hardware; diagnose and resolve hardware issues.
- Install, configure, and maintain PC hardware, operating systems, and standard business applications.
- Maintain and administer FTP servers, SMTP services, and cPanel hosting environments.
- Manage website content and perform routine website maintenance, backups, and basic troubleshooting.
- Configure and operate CCTV systems; monitor recordings and coordinate maintenance or repairs as needed.
- Assist with software testing and basic security assessments using common testing tools and methodologies.
- Support digital marketing activities (e.g., CMS updates, basic SEO) in collaboration with the marketing team.
- Deliver IT training and user awareness sessions for staff on tools and best practices.
- Create and maintain documentation: SOPs, asset inventories, user guides.
- Ensure timely patching and updates for systems and applications.
- Coordinate with vendors for warranty, maintenance, and procurement of IT equipment.
- Provide on-call support for critical issues.
Required Skills
- IT Support
- System Administration
- Technical Troubleshooting
- Communication Skills
- Networking Fundamentals
- Digital Marketing Tools
Benefits & Compensation
- Competitive salary and benefits package.
- Opportunities for professional development and certification support.
- Collaborative work environment.
- Chance for career advancement.
Job Description
About UsWe are a growing Internet Service Provider (ISP) based in Khulna, dedicated to delivering reliable and high-performance network services. We are currently looking for an IT Officer to support and maintain our IT infrastructure, provide user training and support, and help drive our digital initiatives. The ideal candidate will possess a combination of hands-on technical skills, strong communication abilities, and a passion for technology.Role OverviewAs the IT Officer, you will be responsible for the day-to-day IT operations including hardware and software support, basic cybersecurity measures, testing activities, website and server maintenance, and assisting with digital marketing initiatives. You will work closely with internal teams and external vendors to ensure the security, performance, and alignment of our systems with business needs.Key ResponsibilitiesProvide first- and second-line IT support for desktops, laptops, peripherals, and office hardware; diagnose and resolve hardware issues.Install, configure, and maintain PC hardware, operating systems, and standard business applications.Maintain and administer FTP servers, SMTP services, and cPanel hosting environments.Manage website content, perform routine maintenance, backups, and basic troubleshooting.Configure and operate CCTV systems; monitor recordings and coordinate maintenance or repairs as needed.Assist with software testing and basic security assessments using common testing tools.Support digital marketing activities in collaboration with the marketing team.Deliver IT training and user awareness sessions for staff.Create and maintain documentation: SOPs, asset inventories, user guides, network diagrams, and change logs.Ensure timely patching and updates for systems; escalate security incidents.Coordinate with vendors for warranty, maintenance, and procurement of IT equipment.Provide on-call support for critical issues and may need to participate in occasional after-hours work.Perform other duties as assigned to support the IT function and business continuity.Required Qualifications & ExperienceBachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).Basic Programming knowledge is required.2 years of hands-on IT support or system administration experience.Strong knowledge of PC hardware, Windows, and common office software; experience with macOS or Linux is a plus.Experience with website maintenance (CMS like WordPress) and basic web troubleshooting.Familiarity with SMTP configuration and email concepts.Good understanding of networking fundamentals (TCP/IP, DNS, DHCP).Strong communication skills and experience in delivering user training.Problem-solving mindset with attention to detail.Preferred SkillsExperience with digital marketing tools (Google Analytics, Google Ads, Facebook Business Manager).Familiarity with virtualization and basic scripting.Knowledge of basic cybersecurity measures.What We OfferCompetitive salary, negotiable based on experience.Opportunities for professional development and certification support.Collaborative work environment with exposure to varied IT systems.Chance to grow into senior technical or managerial IT roles.To Apply: Interested candidates should apply before the application deadline of 2025-10-16. Act fast as this position will close on this date.