J & Z Group
Join Our Team as a Front Office – Female Lobby Ambassador at Hotel Kollol Cox `s Bazar!
Cox's Bazar
Deadline: 2025-09-16
5 Positions
Job Overview
Company: J & Z Group
Location: Cox's Bazar
Type: FullTime
Salary: Negotiable
Posted: 2025-08-17
Experience: 0 Years
Education Requirements
Job Responsibilities
- Welcome guests with a professional and friendly attitude at the lobby.
- Assist guests with check-in/check-out procedures in coordination with the Front Desk.
- Provide hotel information, directions, and assistance regarding facilities and services.
- Handle guest inquiries, requests, and complaints efficiently and politely.
- Coordinate with housekeeping, concierge, and other departments to ensure smooth service.
- Maintain a professional appearance and uphold the hotel’s image at all times.
- Ensure the lobby area is neat, organized, and guest-friendly.
- Assist VIP guests and provide special care as per hotel standards.
- Support in arranging transportation, reservations, and other guest needs.
- Promote hotel services, offers, and loyalty programs.
Required Skills
- Hotel and Hospitality Management
Benefits & Compensation
- Medical allowance
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
- Shared accommodation will be provided
- Monthly service charges will be paid
Job Description
We are seeking a smart, confident, and service-oriented Lobby Ambassador (Female) to join our Front Office team at Hotel Kollol located in the scenic Cox`s Bazar. As a Lobby Ambassador, you will be the first point of contact for our guests, providing them with a warm welcome and exceptional service during their stay.Key ResponsibilitiesWelcome guests with a professional and friendly attitude at the lobby.Assist guests with check-in/check-out procedures in coordination with the Front Desk.Provide hotel information, directions, and assistance regarding facilities and services.Handle guest inquiries, requests, and complaints efficiently and politely.Coordinate with housekeeping, concierge, and other departments to ensure smooth service.Maintain a professional appearance and uphold the hotel’s image at all times.Ensure the lobby area is neat, organized, and guest-friendly.Assist VIP guests and provide special care as per hotel standards.Support in arranging transportation, reservations, and other guest needs.Promote hotel services, offers, and loyalty programs.Preferred RequirementsAge 22 to 35 yearsOnly Female candidates need applyExperience in Hotel and Hospitality Management is a plusWhy Apply?Join us for an opportunity to work in a vibrant team dedicated to providing outstanding guest experiences at one of the leading hotels in Bangladesh. We offer a competitive salary, development opportunities, and a friendly work environment.