Vetspital
Join Our Team as a Manager at Vetspital!
Dhaka
Deadline: 2025-08-31
1 Positions
Job Overview
Company: Vetspital
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-18
Experience: 0 Years
Education Requirements
Job Responsibilities
- Handle client queries, complaints, and special requests with empathy.
- Ensure pet owners understand available services, treatment packages, and memberships.
- Provide guidance to clients on billing, pharmacy purchases, and follow-up visits.
- Build long-term relationships with clients to increase retention and trust.
- Supervise billing, payments, and receipts at reception.
- Maintain daily cash register and submit reports to the Accounts Officer / MD.
- Monitor outstanding payments and ensure timely collection.
- Assist in preparing monthly financial reports for management.
- Communicate client needs to vets and ensure smooth coordination between staff and clients.
- Maintain accurate records of appointments, income, and client feedback.
Required Skills
- Basic Accounting
- Biology Department Knowledge
- Client Relationship Management
- Excellent Communication Skills
- Computer Office Management
- Proficient in Microsoft Word and Excel
- Receptionist/Front Desk Skills
- Records Management Skills
Benefits & Compensation
- Overtime allowance
- Lunch Facilities: Partially Subsidized
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Are you ready to take the reins and lead in a rewarding managerial role at a vibrant veterinary clinic? Vetspital is a well-respected Veterinary Clinic and Diagnostic Centre located in the heart of Dhaka, and we are seeking a highly motivated and skilled Manager to join our dedicated team. This is a fantastic opportunity to manage operations, build lasting relationships with clients, and contribute to the well-being of pets in our community.Job Responsibilities:Client Management: Handle client queries and complaints with empathy and provide exceptional guidance to pet owners. Ensure that clients are informed about our services, treatment packages, and memberships.Financial Management: Supervise billing, payments, and ensure accurate financial reporting. Maintain the daily cash register and work closely with the Accounts Officer.Coordination with Clinical Staff: Facilitate effective communication between clients and veterinary staff to streamline operations, especially during busy or emergency hours.Record Keeping & Reporting: Maintain accurate records of appointments and financial transactions, preparing regular performance reports for management review.Required Skills:Excellent communication skills in Bangla & English.Basic accounting and financial management capabilities.Proficiency in Microsoft Office, Excel, and clinic management software.Ability to manage stressful situations effectively.Strong leadership and team coordination skills.Qualifications:Age: 18 to 30 years.Passion for animal care and client services.Why Join Us? We offer a dynamic working environment with opportunities for personal and professional growth. Our benefits include:Overtime allowancesPartially subsidized lunch facilitiesAnnual salary reviewsFestival bonuses (2 per year)If you are looking for a fulfilling career in a supportive environment where you can make a real difference in the lives of pets and their owners, then we want to hear from you!To apply for this exciting position, please submit your CV and cover letter. We look forward to welcoming you to our dedicated team at Vetspital!