Alternate Access
Become an Essential Part of Our Team as a NOC Assistant Engineer!
Bhola
Deadline: 2025-09-12
2 Positions
Job Overview
Company: Alternate Access
Location: Bhola
Type: FullTime
Salary: Negotiable
Posted: 2025-08-13
Experience: 0 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Provide online support to customers and vendors through various channels, including email, messenger, and phone.
- Handle the trouble ticket system efficiently.
- Troubleshoot real-time issues faced by customers and vendors.
- Collaborate effectively with a highly skilled team.
- Any other tasks assigned by the management.
Benefits & Compensation
- Negotiable salary as per company standards
- Dynamic work environment that promotes teamwork and collaboration.
Job Description
Join Alternate Access, a dynamic and dedicated telecommunications company located in Bangladesh, as a NOC Assistant Engineer. We take pride in delivering exceptional support to our customers and vendors, ensuring efficient operations during critical night shifts.If you possess a passion for technology and have a knack for problem-solving, we encourage you to apply for this exciting opportunity! As a NOC Assistant Engineer, your contributions will be vital in maintaining the flow of information and support that our clients expect.Provide online support to customers and vendors through various channels, including email, messenger, and phone.Handle the trouble ticket system efficiently and ensure timely resolutions.Troubleshoot real-time issues that arise for customers and vendors.Collaborate effectively with a highly skilled team to ensure operational success.Perform any other tasks assigned by the management.What We’re Looking For:Bachelor's or Honors degree in a relevant field.Strong knowledge of SIP protocol (preferable).Clear understanding of IP networking, including OSI Layer, TCP/IP, IP subnetting, RTP, DNS, and port addressing.Proficiency in MS Word, MS Excel, and internet browsing.Excellent decision-making ability and strong communication skills in English.Ability to configure and maintain telecommunications/management platforms.Highly motivated, reliable, and hardworking individuals who can work effectively in a team environment.Applicants must be willing to work during the night shift.Benefits:Negotiable salary as per company standards.Dynamic work environment that promotes teamwork and collaboration.Don't miss this opportunity to grow your career and be part of a supportive work culture! Apply now!