Apon Diagnostic Center (ADC)
Exciting Opportunity for Receptionist at Apon Diagnostic Center
Dhaka
Deadline: 2025-09-13
1 Positions
Job Overview
Company: Apon Diagnostic Center (ADC)
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-06
Experience: 4 Years
Education Requirements
Bachelor's degree is preferred
Job Responsibilities
- Greet patients, visitors, and vendors in a professional and courteous manner.
- Answer and route phone calls, emails, and inquiries promptly.
- Register new patients and update existing patient records in the hospital management system.
- Schedule, confirm, and manage patient appointments for consultations, diagnostics, and follow-ups.
- Collect and verify patient information, insurance details, and required documentation.
- Provide information on hospital services, diagnostic tests, fees, and procedures.
- Manage billing, payments, and receipts at the front desk.
- Coordinate with doctors, nurses, lab technicians, and other staff for smooth patient flow.
- Maintain cleanliness, organization, and confidentiality at the reception area.
- Handle patient complaints and escalate concerns to the appropriate department.
- Assist with administrative tasks such as filing, scanning, and report preparation.
Required Skills
- Strong communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Excellent organizational and multitasking abilities
- Customer service orientation with a caring and empathetic approach
- Attention to detail and confidentiality.
Benefits & Compensation
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Job Description
Are you ready for a rewarding career at Apon Diagnostic Center (ADC)? We are currently seeking a dedicated and friendly Receptionist to join our team! Apon Diagnostic Center (ADC) is a leading healthcare facility based in Dhaka, Bangladesh, known for providing exceptional medical services and patient care. As the Receptionist, you will be the first point of contact for patients, visitors, and guests, playing a crucial role in ensuring a positive and welcoming environment. Job Responsibilities: Greet patients, visitors, and vendors with professionalism and courtesy. Answer and direct phone calls and inquiries promptly. Register new patients and manage patient records in the hospital management system. Schedule and confirm patient appointments, ensuring efficient management of the calendar. Collect and verify patient information, including insurance details. Provide information about hospital services, diagnostic tests, and relevant procedures. Manage billing and payments effectively. Coordinate with medical staff to facilitate smooth patient flow. Maintain a clean and organized reception area, upholding confidentiality. Handle patient complaints and escalate issues when necessary. Assist with administrative tasks like filing and report preparation. Qualifications & Skills: Bachelor's degree in any discipline is preferred. 4-5 years of experience in a hospital or customer-facing role. Technical proficiency in MS Office and hospital management software. Outstanding communication and interpersonal skills. Ability to manage multiple tasks in a fast-paced environment. Strong customer service orientation and empathetic approach. Working Conditions: Front desk environment with interaction with patients and visitors. Willingness to work shifts, including weekends and holidays as needed. Exposure to a busy healthcare setting. Benefits: Yearly salary reviews. Full subsidized lunch facilities. Two annual festival bonuses. How to Apply:Interested candidates can send their resume to hr@mg-bd.com or submit a hard copy at our office located at: Mashallah Group(Mashallah Trade Centre)HRD (Lift - 4),Sonia Sobhan 5th Avenue,House # 1136, Block # I,Bashundhara R/A, Dhaka - 1229. Join our team and contribute to our mission of providing top-quality healthcare services! Don't miss out on this opportunity to make a difference!