Hotel Rosewood Uttara
Join Us as a Receptionist at Hotel Rosewood Uttara – Your Gateway to Hospitality Excellence
Dhaka
Deadline: 2025-09-04
2 Positions
Job Overview
Company: Hotel Rosewood Uttara
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-25
Experience: 3 Years
Education Requirements
HSC/Bachelor's
Job Responsibilities
- Welcome guests, manage check-in / check-out processes.
- Handle phone, email, and walk-in reservations.
- Maintain an accurate guest database and daily front-desk reports.
- Coordinate with housekeeping and other departments for seamless service.
- Ensure guest satisfaction, respond to queries, and resolve issues promptly.
- Promote hotel services and assist with upselling when appropriate.
- Maintain cash, billing, and POS procedures in line with company policy.
Required Skills
- hotel reservation
- Receptionist
- Customer Service
- Communication
- MS Office
Benefits & Compensation
- Performance bonus
- Yearly salary review
- Two festival bonuses per year
- Additional incentives based on targets
Job Description
Hotel Rosewood Uttara is excited to announce an open position for a Receptionist. We are seeking a friendly and professional individual to join our team in the bustling sector of Uttara, Dhaka. As a Receptionist, you will be the first point of contact for our guests, playing a vital role in creating a welcoming environment. If you are passionate about delivering exceptional customer service and have the skill set to manage front-desk operations efficiently, we encourage you to apply! Welcome guests and manage check-in/check-out processes with professionalism. Handle phone, email, and walk-in reservations efficiently. Maintain an accurate guest database and prepare daily front-desk reports. Coordinate with housekeeping and other departments to ensure smooth service delivery. Ensure guest satisfaction by responding to queries and resolving issues promptly. Promote hotel services and assist with upselling when appropriate. Maintain cash, billing, and POS procedures in line with company policy. Required Skills: Proven experience in hotel reservation systems. Strong communication skills in English and Bangla. Customer service expertise with problem-solving skills. Basic sales techniques, especially in hospitality management. Proficiency in MS Office and PMS software. Qualifications: Minimum educational requirement: HSC or Bachelor’s degree. At least 3 years of experience in a hotel front office operation. Able to work full-time in an office environment. Age range: 22 to 40 years, only female applicants are encouraged to apply. What We Offer: Performance bonuses and additional incentives based on targets. Yearly salary reviews and two festival bonuses per year. A supportive and friendly work environment. If you are ready to embark on a rewarding career path and make an impact in the hospitality industry, send us your application today! For further inquiries, please visit our website at www.hotelrosewooduttara.com.