SMI Scientific Supply
Join Our Team as a Sales and Service Engineer at SMI Scientific Supply!
Dhaka
Deadline: 2025-09-13
1 Positions
Job Overview
Company: SMI Scientific Supply
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-14
Experience: 3 Years
Education Requirements
Bachelor's degree and Diploma in Electrical or Electronic Engineering
Job Responsibilities
- Installation, maintenance, and service for laboratory instruments.
- Conducting installation, commissioning, and operational training.
- Troubleshooting, diagnosis, and repair of instruments.
- Preparing and updating customer databases and providing monthly service reports to management.
- Developing a strong company brand image through quality service.
- Ensuring timely service and maintenance for clients.
- Visiting prospective customer labs and following up with existing clients.
- Coordinating with various internal teams (Management, QC, Procurement, etc.) to ensure smooth business growth.
- Managing the procurement of spare parts and accessories.
- Collecting and analyzing maintenance and service data for management.
- Supporting and leading continuous improvement activities.
- Finding new customers and building strong client relationships.
- Performing any other tasks assigned by management.
Required Skills
- Strong problem-solving skills
- Adaptability
- Excellent interpersonal skills
- Good communication skills
- Ability to work in a team
- Demonstrate leadership effectively
Benefits & Compensation
- Salary: Yearly review
- Benefits: Transportation Allowance, Tour allowance, Lunch facilities, Two festival bonuses. Other benefits as per company policy.
Job Description
SMI Scientific Supply is seeking a dedicated and skilled Sales and Service Engineer to join our dynamic team. If you possess a strong background in engineering, particularly in electrical and electronic fields, we encourage you to apply. This full-time position will involve both office work and client engagement. Installation, maintenance, and servicing of laboratory instruments. Conduct necessary training for customers on equipment use. Troubleshoot and repair instruments to ensure optimal functionality. Maintain and update customer databases and generate monthly service reports. Build a strong brand presence through quality service. Ensure timely and efficient service for clients. Engage with potential customers and maintain relationships with existing clients. Collaborate with internal teams including Management, QC, and Procurement to facilitate business growth. Manage spare parts procurement. Analyze maintenance data for continuous improvement. Find new customers while nurturing current client relationships. Complete other tasks as assigned by management. Requirements: Education: Bachelor's degree from a reputable institute. Diploma in Electrical or Electronic Engineering. Experience: Minimum of 3 years in retail, trading, or laboratory instruments. Age: 20 to 30 years Gender: Male/Female Skills: Excellent problem-solving, adaptability, and communication skills. Teamwork and leadership capabilities are essential. Benefits: Competitive salary (Negotiable, with yearly reviews). Transportation and tour allowances. Lunch facilities. Two festival bonuses. Other benefits as outlined in company policy. The work location is in Dhaka, Bangladesh. We welcome interested candidates to apply before September 13, 2025. For more information, please contact us at:Email: [Your Email Here] Join SMI Scientific Supply to take the next step in your career! Here, you will contribute to the success of scientific solutions in Bangladesh.