Dtech Online Limited
Join the Team as a Senior Engineer at Dtech Online Limited
Dhaka
Deadline: 2025-09-27
3 Positions
Job Overview
Company: Dtech Online Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-28
Experience: 2 Years
Education Requirements
Bachelor of Science (BSc) in Computer Science & Engineering or Diploma in Computer
Job Responsibilities
- Working with all kinds of Network Troubleshooting and Outages issues.
- Configuring and troubleshooting of PPPOE, RADIUS etc. services.
- Manage Traffic Queues C Scheduling.
- Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
- Certification on MTCNA, MTCRE, CCNA is preferable.
- Working experience on Wi-Fi routers (Cisco, TP-Link, Net gear, Cambium, Ubiquity, Grand stream)
- Supervising the NOC team, while working closely with other teams, management and external vendors to achieve the company's goals.
- Collaborating with NOC and System Support Team to ensure efficient service for the company.
- Ensure Highest uptime of ISP service with maintaining SLA for all types of customers.
- Ensure Technical Support/Guidance to Clients.
- Coordinate with the inter-department.
- Provide support to clients by answering questions, replying to emails, providing information and assuring appropriate follow-up.
- Provide onsite Technical Support if needed.
- Network performance monitoring and reporting.
- Work on shifts and weekends.
- Other responsibilities are provided by management from time to time.
Benefits & Compensation
- T/A, Mobile bill, Medical allowance
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Job OverviewAre you a talented engineer looking to make an impact? Dtech Online Limited is seeking a Senior Engineer to join our dynamic team in Dhaka, Bangladesh. We aim to provide top-notch services in the ISP sector, and we need your expertise to help us achieve our goal.About Dtech Online LimitedDtech Online Limited is a leading provider of ISP, web hosting, designing, development, and network solutions. We are committed to delivering exceptional service and our dedicated team plays a crucial role in our continued success.Job ResponsibilitiesHandle all kinds of network troubleshooting and outages issues.Configure and troubleshoot services such as PPPOE and RADIUS.Manage traffic queues and scheduling.Work with various switching services (VLAN, TRUNKING, VTP, STP, RSTP) and GPON OLT, ONU.Supervise the NOC team and collaborate with other departments, management, and external vendors.Ensure the highest uptime of ISP services while maintaining SLA for all customer types.Provide technical support and guidance to clients.Monitor network performance and provide reporting.Be flexible to work on shifts and weekends as required.Other duties as assigned by management.Required QualificationsBachelor of Science (BSc) in Computer Science & Engineering or a Diploma in Computer.2 to 4 years of experience in Telecommunication, IT Enabled Services, ISP, or group of companies.Certifications such as MTCNA, MTCRE, or CCNA are preferable.Personal SkillsAge between 25 to 35 years.Only Male applicants are eligible.Ability to work collaboratively within a team and communicate effectively with clients.BenefitsTravel allowance, mobile bill, and medical allowance.Yearly salary reviews.Two festival bonuses per year.Application InformationTo apply for this amazing opportunity, please ensure your application is submitted before the deadline mentioned above. At Dtech Online Limited, we value the expertise and fresh perspectives that new team members bring, and we are looking forward to your application!