Walton Hi-Tech Industries PLC.
Service Engineer - AC, VRF & HVAC at Walton Hi-Tech Industries PLC.
Anywhere in Bangladesh
Deadline: 2025-09-10
2 Positions
Job Overview
Company: Walton Hi-Tech Industries PLC.
Location: Anywhere in Bangladesh
Type: FullTime
Salary: Negotiable
Posted: 2025-09-03
Experience: 4 Years
Education Requirements
Diploma in Engineering / Bachelor in Engineering (BEngg)
Job Responsibilities
- Manage the team to ensure standard after-sales service to clients.
- Provide technical support for the technicians.
- Understand the sales criteria and hold the team accountable for exceeding revenue goals.
- Prepare and analyze the fault report and inform the core team.
- Repair replaced PCB and other repairable items.
- Train service expert, section manager, and technical support team on PCB updates.
- Plan on the spare parts and maintain store & inventory-related transactions.
- Maintain proper documentation to restore repaired items to inventory.
- Provide spare parts support to service points store.
- Prepare, submit & collect bills for non-warranty & void service from Global Clients.
- Keep updated with upcoming models, BOM analyzing, and ensure new parts to service points.
- Monitor corporate clients, site visits and provide requirement accessories as well.
- Maintain daily reports & keep proper documentation for every project.
- Communicate with the corporate service team, operation coordinator and HOD for instant solutions to any raised issues at the project.
- Follow up on buffer spare parts & backup products at points to ensure committed service.
- Visit the market for product development scopes.
- Execute other official tasks, assigned by the department head.
Required Skills
- VRF
Benefits & Compensation
- Mobile bill
- Tour allowance
- Performance bonus
- Profit share
- Provident fund
- Insurance
- T/A
- Medical allowance
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Walton Hi-Tech Industries PLC is seeking a passionate and skilled Service Engineer to join our dynamic team. We are a leading organization in Bangladesh looking to innovate and provide the best service for our clients in the HVAC sector. As a Service Engineer, your role will be critical in managing after-sales services for our advanced products. Job Responsibilities: Manage the team to ensure standard after-sales service to clients. Provide technical support for the technicians. Understand the sales criteria and hold the team accountable for exceeding revenue goals. Prepare and analyze the fault report and inform the core team. Repair replaced PCB and other repairable items. Train service experts, section managers, and technical support teams on PCB updates. Plan spare parts and maintain store and inventory-related transactions. Maintain proper documentation to restore repaired items to inventory. Provide spare parts support to service points store. Prepare, submit, and collect bills for non-warranty and void services from global clients. Keep updated with upcoming models, BOM analyzing, and ensure new parts to service points. Monitor corporate clients, site visits, and provide required accessories. Maintain daily reports and keep proper documentation for every project. Communicate with the corporate service team, operation coordinators and HOD for immediate solutions to raised issues. Follow up on buffer spare parts and backup products to ensure committed service. Conduct market visits for product development opportunities. Execute other official tasks assigned by the department head. Skills Required: VRF Additional Requirements: Age between 25 to 35 years. Understanding of advanced principles of Heating, Ventilation, and Air Conditioning. Ability to install, repair, service, test, and troubleshoot equipment. Flexibility to work around a changing schedule. Excellent communication, interpersonal, and diagnostic skills. Working knowledge of the equipment needed for the job. Ability to work independently without supervision and complete the work timely. Education Requirements: Diploma in Engineering Bachelor in Engineering (BEngg) Job Details: Job Nature: Full Time Job Workplace: Work at office Job Salary: Negotiable Job Vacancies: 2 Benefits: Mobile bill, Tour allowance, Performance bonus, Profit share, Provident fund, Insurance, T/A, Medical allowance Salary Review: Yearly Festival Bonus: 2 If you're looking to take your career to new heights with a reputable company and meet the above criteria, we encourage you to apply for this job!