Vision Technologies Limited
Exciting Opportunity for Support Engineer (NOC) at Vision Technologies Limited
Dhaka
Deadline: 2025-09-20
3 Positions
Job Overview
Company: Vision Technologies Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-09
Experience: 2 Years
Education Requirements
Bachelor of Science (BSc) in Computer Science & Engineering
Job Responsibilities
- Perform network monitoring to ensure optimal performance and uptime of all network services.
- Maintain detailed and accurate logs of all network incidents, troubleshooting steps taken, and resolutions implemented through our ticketing system.
- Provide excellent support to resellers for various network-related issues and queries.
- Collaborate closely with other teams to enhance service delivery and customer satisfaction.
Required Skills
- Strong knowledge of Networking Basics
- Client Support (FTTX)
- Familiarity with CCNA principles
- CRM/Portal usage
- Proficiency in MS Office and Excel
Benefits & Compensation
- Opportunity to work in a dynamic and flexible environment
- Work with a team of dedicated professionals
- Comprehensive training and development programs
- Regular team building and social events
Job Description
If you are looking for an exhilarating career in the technology sector, look no further! Vision Technologies Limited, a prominent Internet Service Provider (ISP) in Bangladesh, is searching for dedicated and enthusiastic individuals to fill the position of Support Engineer (NOC). This is a full-time opportunity based in Dhaka, where you will be at the heart of our operations, ensuring our network runs smoothly and efficiently. About Us At Vision Technologies Limited, we pride ourselves on our commitment to delivering excellent internet service to customers across Bangladesh. As the business continues to grow, we are on the lookout for professionals who share our passion for technology and exceptional customer service. Responsibilities Perform network monitoring to ensure optimal performance and uptime of all network services. Maintain detailed and accurate logs of all network incidents, troubleshooting steps taken, and resolutions implemented through our ticketing system. Provide excellent support to resellers for various network-related issues and queries. Collaborate closely with other teams to enhance service delivery and customer satisfaction. Requirements Education Bachelor of Science (BSc) in Computer Science & Engineering or a related field. Experience Minimum 2 to 3 years of relevant experience, preferably in a call center environment. Skills Strong knowledge of Networking Basics, Client Support (FTTX), and relevant technologies. Familiarity with CCNA principles and CRM/Portal usage. Proficiency in computer applications including MS Office, Excel, and internet tools. Ability to work in a dynamic and fast-paced environment. Additional Benefits Opportunity to work in a dynamic and flexible environment. Work with a team of dedicated professionals who are passionate about technology. Comprehensive training and development programs. Regular team building and social events. Application Instructions We invite interested candidates to apply by sending their CVs to: hrd@visiontechnologiesltd.com. Please ensure to mention the position you are applying for in the subject line of your email. Kindly note that only shortlisted candidates will be contacted for the next steps in the selection process. Hard copies of CVs are not accepted. Deadline for application: September 20, 2025 Join Vision Technologies Limited and become part of our journey towards innovative digital solutions in Bangladesh!