Pridesys IT Limited
Join Us as a Technical Content Creator and Shape the Future of Software Documentation!
Dhaka
Deadline: 2025-08-31
2 Positions
Job Overview
Company: Pridesys IT Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-07
Experience: 2 Years
Education Requirements
Bachelor’s degree in Technical Communication, Computer Science, English, or a related field preferred.
Job Responsibilities
- Develop, write, and maintain comprehensive software user manuals and guides for end-users and administrators.
- Create accurate Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to visually represent system processes and data structures.
- Plan, script, record, and edit application walkthrough videos and tutorials to support product onboarding and troubleshooting.
- Maintain and update documentation websites and portals, ensuring content is organized, accessible, and aligned with latest product developments.
- Collaborate with subject-matter experts, product managers, and developers to gather information and validate documentation.
- Edit, proofread, and ensure technical content is consistent with branding, tone, and style guidelines.
- Collect, analyze, and respond to user feedback to improve the clarity and usefulness of documentation.
- Support internal teams with the creation of technical specifications, process documentation, and training materials as needed.
Required Skills
- Technical Writing
- Content Creation
- Video Editing
- Diagramming Tools
- Project Management
- SEO Best Practices
- HTML/CSS Basics
Benefits & Compensation
- Weekly 2 holidays
- Performance bonus
- Salary Review: Yearly
- Partially subsidized lunch facilities
- 2 Festival bonuses
- Yearly team tour
Job Description
Are you a passionate Technical Content Creator looking to take your career in documentation to the next level? Pridesys IT Limited is searching for an enthusiastic individual to join our dynamic team! As a leader in providing ERP solutions across various industries including healthcare, education, and e-governance, we need a skilled technical content writer to disseminate our software's remarkable features through engaging content! Your responsibilities will encompass: Developing and maintaining comprehensive user manuals, guides, and documentation for both end-users and administrators. Creating visually effective Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to simplify complex information. Producing application walkthrough videos and tutorials to facilitate product onboarding. Collaborating with product managers, developers, and subject-matter experts to gather essential information for documentation validation. Maintaining and updating our documentation website and ensuring all content remains aligned with the latest developments. Reviewing and editing documentation to ensure consistency with our branding guidelines. Collecting feedback from users to enhance documentation clarity. Supporting internal teams with the creation of technical specifications and training materials as needed. This role requires the following skillsets: A minimum of 2 years’ experience as a Technical Writer or similar role, preferably in software development. Proficiency in diagramming tools such as Microsoft Visio and draw.io, as well as video editing tools like Camtasia. Strong writing and editing skills, with a knack for conveying technical concepts clearly to various audiences. Experience with content management systems and SEO best practices. Familiarity with Google Workplace tools and basic web technologies such as HTML/CSS. A Bachelor’s degree in Technical Communication, Computer Science, English, or a related field is preferred. At Pridesys IT, we value not just skills, but a proactive mindset and the ability to adapt to evolving technologies. If you’re excited about working in a collaborative environment and contributing to innovative projects globally, we encourage you to apply! Our team is dedicated to fostering a culture of creativity and innovation, allowing you to grow in your career while working on impactful projects. Enjoy competitive compensation, job security, weekly two holidays, a performance bonus, and much more! Take the leap towards an exciting career and be part of our journey at Pridesys IT Limited! Don’t miss out on this opportunity – apply now!