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ACE CONTROLS LTD.

Join Us as a Technical Support Engineer at ACE CONTROLS LTD.

Dhaka
Deadline: 2025-08-31
4 Positions

Job Overview

Company: ACE CONTROLS LTD.
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-08-17
Experience: 1 Years

Education Requirements

Diploma in Mechanical, Electrical, or Computer Engineering from any Government Polytechnic Institute.

Job Responsibilities

  • Providing exceptional technical support to clients regarding our products and services.
  • Diagnosing and resolving technical issues effectively and efficiently.
  • Collaborating with engineers to enhance product features and functionality based on client feedback.
  • Conducting training sessions and workshops for clients to educate them on the use of our systems.
  • Documenting support interactions and solutions provided for future reference.
  • Assisting in the design and preparation of engineering graphics.

Required Skills

  • BMS
  • Graphics Designing
  • PLC Programming
  • SCADA

Benefits & Compensation

  • Travel allowance
  • Mobile bill compensation
  • Overtime allowance
  • Annual salary review
  • Partial subsidization of lunch
  • Festival bonuses

Job Description

Technical Support Engineer Ace Controls Ltd is a leading automation company in Bangladesh, dedicated to excellence in building management technologies with products for Fire Detection & Protection System, BMS-PLC-SCADA System. With over 10 years of operation and more than 400 successful projects across Bangladesh, we pride ourselves on providing innovative solutions and technical expertise to our clientele. As a Technical Support Engineer, you will be a crucial member of our team, ensuring that our clients receive the highest level of service and support. Your responsibilities will include: Providing exceptional technical support to clients regarding our products and services. Diagnosing and resolving technical issues effectively and efficiently. Collaborating with engineers to enhance product features and functionality based on client feedback. Conducting training sessions and workshops for clients to educate them on the use of our systems. Documenting support interactions and solutions provided for future reference. Assisting in the design and preparation of engineering graphics. To be considered for this position, you should have the following qualifications: Diploma in Mechanical, Electrical, or Computer Engineering from any Government Polytechnic Institute. 1 to 2 years of experience in a technical support role or related field. Familiarity with BMS, Graphics Designing, PLC Programming, and SCADA systems. A positive attitude, willingness to learn, and strong interest in engineering solutions. Females are encouraged to apply for this role. Benefits: Travel allowance and mobile bill compensation. Overtime allowance as applicable. Salary reviews conducted annually. Partial subsidization of lunch facilities. Festival bonuses provided bi-annually. If you are passionate about technology and eager to take on exciting challenges, we invite you to apply for this opportunity! We are committed to fostering a supportive work environment that encourages growth and professional development. How to Apply: Please send your resume with a recent photograph to our HR team. Ensure you have expert-level knowledge in Microsoft Office applications. All candidates must be willing to sign a 2-year service bond after completing a 3-month probationary period. Job seekers can apply for this position directly on our website or via email. Please refer to our official publications for more details regarding the application process and other job opportunities. We look forward to your applications!

Quick Apply

Posted Date 2025-08-17
Location Dhaka
Vacancy 4
Job Type FullTime
Salary Negotiable
Deadline 2025-08-31
Experience 1 Years

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