Radiant Communications Limited
Join Our Team as a Technical Support Engineer at Radiant Communications
Dhaka
Deadline: 2025-10-15
5 Positions
Job Overview
Company: Radiant Communications Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-15
Experience: 1 Years
Education Requirements
Diploma in Computer or Bachelor of Computer Application (BCA)
Job Responsibilities
- Provide on-site technical support to clients and assist with troubleshooting and resolving network issues.
- Install and configure networking equipment including routers (MikroTiK), switches (CISCO, BDCOM), OLTs, and wireless devices.
- Monitor network performance and swiftly respond to alerts or faults using monitoring tools.
- Attend to customer complaints and queries through various communication channels like phone, email, or in-person.
- Participate in a 3-month training period to understand our systems thoroughly.
Required Skills
- CCNA (Cisco Certified Network Associate)
- Mikrotik
Benefits & Compensation
- Competitive salary (Negotiable)
- Comprehensive training program
- Opportunity to work in a collaborative environment with experienced professionals
Job Description
Radiant Communications Limited is seeking a dedicated and enthusiastic Technical Support Engineer to join our dynamic team. If you have a passion for technology and a desire to excel in a fast-paced environment, this is the opportunity for you! This is a full-time position based in our Dhaka office where you will engage in a variety of responsibilities that promote the reliability and efficiency of our network systems. Provide on-site technical support to clients and assist with troubleshooting and resolving network issues. Install and configure networking equipment including routers (MikroTiK), switches (CISCO, BDCOM), OLTs, and wireless devices. Monitor network performance and swiftly respond to alerts or faults using monitoring tools. Attend to customer complaints and queries through various communication channels like phone, email, or in-person. Participate in a 3-month training period to understand our systems thoroughly. Requirements: Education: A Diploma in Computer Science or a Bachelor’s degree in a relevant field (BCA preferred). Experience: At least 1 year in an ISP environment; freshers are encouraged to apply. Skills: Proficient in CCNA (Cisco Certified Network Associate) and Mikrotik. Age: 20 to 24 years old. Benefits: Competitive salary (Negotiable). Comprehensive training program. Opportunity to work in a collaborative environment with experienced professionals. If you are ready to take your career to the next level, we encourage you to apply now and become part of a company that values innovation and customer satisfaction. To apply for this job in Bangladesh, send your updated CV to career@radiantbd.com or submit your application via post at our office address. Radiant Communications Limited - Where your career aspirations take flight!